Operations Assistant

Wolseley; Greater London; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonuses

Maternity / adoption leave

Discounts (online & high street)

Healthcare

YuLife app

Cycle to Work

More!

Job summary

Wolseley UK is seeking an Operations Assistant in Dagenham, to support daily branch operations and customer service. The role covers processing quotes and orders, organizing deliveries, and aiding across the branch to ensure customer needs are met.

40 hours per week, Monday to Friday, with potential for growth within the Wolseley Talent Guild. You will join a leading plumbing, heating and cooling specialist merchant offering extensive training, a competitive benefits package, and opportunities

Qualifications

• Customer service experience is essential.
• Strong team player with a solid work ethic.
• Good administrative background and organisational skills.
• Warehouse experience is desirable.
• Able to adapt to different branch needs.

Responsibilities

• Fulfilling customer's requirements.
• Processing quotes and orders and managing the order from start to finish.
• Putting away deliveries into allocated areas.
• Assisting the team in all areas of the branch to meet customer requirements.
• Liaising with customers and suppliers by phone.

Skills

Customer service

Team player

Administrative background

Warehouse experience

Adaptable

Job description

Operations Assistant – Dagenham – Managed Services

Salary: Competitive Salary + Bonus + Excellent Benefits

We are Managed Services, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including…

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts
• free access to healthcare
• our popular YuLife app
• our Cycle to Work scheme
• more!

As an Operations Assistant based in Dagenham you will be responsible for:

• Fulfilling customer's requirements
• processing quotes and orders and managing the order from start to finish
• Putting away deliveries into allocated areas
• Assisting the team in all areas of the branch including the trade counter and where needed to ensure customer requirements are met
• Liaising with customers and suppliers on the phone

This is a permanent, full-time position working 40 hours per week, Monday to Friday 7:30am - 16:30pm.

And here’s what we’d like you to have:

• Customer service experience
• Dependable team player, prepared to support in all areas of the branch with a strong work ethic
• Strong administration background
• Warehouse experience
• Adaptable to work in different areas of the branch depending on the needs of the branch/customer

Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.