Sales Support Apprentice: Elevate Customer Experience

Origin Amenity Solutions Limited; Bracebridge; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Structured on-the-job training

Job summary

Origin Amenity Solutions Limited invites applications for a Sales Support Apprentice. You will support customers by phone and email, process orders in D365 ERP, and coordinate with sales and warehouse teams to ensure timely deliveries.

Training is provided via Lincoln College as part of a Level 3 Customer Service Specialist apprenticeship. Working Monday to Friday, 8:30am–5pm, this 1 year 6 month programme offers hands-on experience, professional development, and progression opportunities within

Qualifications

• Essential - GCSE English and Maths (A*/9 – C/4).
• Enthusiasm for customer service and administrative tasks.
• Proactive and willing to learn in a supported apprenticeship.

Responsibilities

• Supporting customers by phone and email, providing updates on orders, lead times and delivery schedules.
• Processing customer orders accurately and efficiently using our D365 ERP system.
• Working closely with our sales team, warehouse and other departments to ensure orders are delivered smoothly.
• Completing a variety of administrative tasks and maintaining accurate customer and order information.
• Helping to keep the sales operation running efficiently by solving problems and responding to queries.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Number skills

Logical

Team working

Initiative

Non judgemental

Patience

Education

GCSE English and Maths

Tools

D365 ERP system

Job description

Origin Amenity Solutions Limited invites applications for a Sales Support Apprentice. You will support customers by phone and email, process orders in D365 ERP, and coordinate with sales and warehouse teams to ensure timely deliveries.

Training is provided via Lincoln College as part of a Level 3 Customer Service Specialist apprenticeship. Working Monday to Friday, 8:30am–5pm, this 1 year 6 month programme offers hands-on experience, professional development, and progression opportunities within