Sales Coordinator — Apprenticeship Path & Flexible Hours

BSS LSE Region; Cardiff; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Salary + bonus

Weekdays

Holiday entitlement

Training & development

Pension & life cover

Employee discounts

Wellbeing benefits

Flexible working

Career progression

Job summary

BSS Industrial in the United Kingdom is offering an apprenticeship for a customer sales assistant. In this role you will learn to understand customer needs, support the external Account Manager, and use CRM and Sales Hub to generate leads.

You will manage inquiries from first contact to invoice, build relationships with customers and suppliers, and benefit from full training, a 12-month apprenticeship, and clear career progression.

Qualifications

• Confident communicator with a customer-focused mindset.
• Strong sales awareness and desire to succeed.
• Experience in a phone-based or customer service role is helpful.
• Organised, proactive and able to prioritise.
• Comfortable working independently and in a team.
• IT literate with good numerical skills.
• Product knowledge is desirable but not essential.

Responsibilities

• Understand customer needs and support the external Account Manager
• Use CRM and Sales Hub systems to generate leads and sales opportunities
• Manage customer enquiries from first contact to invoice
• Recommend products and alternatives to maximise sales
• Achieve personal sales targets while managing margins
• Build strong relationships with customers and suppliers
• Provide a central point of contact for customer queries
• Maintain accurate sales and credit documentation
• Support stock takes when required
• Always work safely and follow company procedures

Skills

Customer service

Sales mindset

Phone support

Organisation

Teamwork

IT literacy

Numerical skills

Product knowledge

Tools

CRM

Sales Hub

Job description

BSS Industrial in the United Kingdom is offering an apprenticeship for a customer sales assistant. In this role you will learn to understand customer needs, support the external Account Manager, and use CRM and Sales Hub to generate leads.

You will manage inquiries from first contact to invoice, build relationships with customers and suppliers, and benefit from full training, a 12-month apprenticeship, and clear career progression.