Sales Support Administrator

Fresh Start Recruitment (UK) Ltd; Somercotes CP; On-site; GBP 29,000 - 31,000; Full time

Job summary

Fresh Start Recruitment (UK) Ltd is seeking a Sales Support Administrator for a full-time, office-based role in Somercotes, Derbyshire. The role offers a salary of £29,000 - £31,000 plus bonus and a Monday to Friday schedule.

The successful candidate will handle customer enquiries by phone and email, prepare quotations, and review orders. Proficiency in Sage ERP and Microsoft Word/Excel is desirable, with strong organizational skills and attention to detail.

Qualifications

• Excellent telephone and customer service skills.
• Strong communication and relationship building abilities.
• Good organisational and time management skills.
• Proficiency in Microsoft Word and Excel.
• High attention to detail and accuracy.
• Self-motivated with a positive approach.

Responsibilities

• Respond promptly and professionally to customer enquiries over e-mail & phone.
• Prepare and issue accurate quotations.
• Review customer orders for accuracy.
• Input customer orders in Sage ERP.
• Liaise with Carriers to follow up deliveries or obtain proof of delivery.
• Resolve customer issues professionally and building relationship.
• Follow up on quotations.

Skills

Telephone skills

Communication

Organisation

MS Word/Excel

Attention to detail

Self-motivation

Tools

Sage ERP

Microsoft Word

Microsoft Excel

Job description

Ref 11140

Sales Support Administrator

£29,000 - £31,000 plus bonus

Monday to Friday full-time hours office-based role

Somercotes, Derbyshire

Key Responsibilities for the Sales Support Administrator

• Respond promptly and professionally to customer enquiries over e-mail & phone.
• Prepare and issue accurate quotations
• Review customer orders for accuracy.
• Input customer orders in Sage ERP.
• Liaise with Carriers to follow up deliveries or obtain proof of delivery
• Resolve customer issues professionally and building relationship
• Follow up on quotations.

Skills, Knowledge and Experience for the Sales Support Administrator

• Excellent telephone and customer service skills.
• Strong communication and relationship building abilities.
• Good organisational and time management skills.
• Proficiency in Microsoft Word and Excel.
• High attention to detail and accuracy.
• Self-motivated with a positive approach.