Sales Support Administrator

Fresh Start Recruitment; Alfreton CP; On-site; GBP 18,000 - 24,000; Full time

Job summary

Fresh Start Recruitment in the United Kingdom is seeking a Sales Support Administrator to join our office-based team. You will handle customer enquiries by email and phone, prepare quotations, and review orders for accuracy, while inputting orders into Sage ERP.

The role is Monday to Friday in an office setting, focusing on building strong customer relationships. You will need excellent customer service, communication, and organizational skills, with strong attention to detail and a positive,

Qualifications

• Excellent telephone and customer service skills.
• Strong communication and relationship-building abilities.
• Good organisational and time-management skills.
• High attention to detail and accuracy.
• Self-motivated with a positive approach.

Responsibilities

• Respond promptly and professionally to customer enquiries over e-mail & phone.
• Prepare and issue accurate quotations.
• Review customer orders for accuracy.
• Input customer orders in Sage ERP.
• Liaise with Carriers to follow up deliveries or obtain proof of delivery.
• Resolve customer issues professionally and build relationships.

Skills

Customer service

Communication

Organization

Attention to detail

Self-motivation

Tools

Microsoft Word

Microsoft Excel

Job description

Monday to Friday full-time hours office-based role

Key Responsibilities for the Sales Support Administrator

• Respond promptly and professionally to customer enquiries over e-mail & phone.
• Prepare and issue accurate quotations
• Review customer orders for accuracy.
• Input customer orders in Sage ERP.
• Liaise with Carriers to follow up deliveries or obtain proof of delivery
• Resolve customer issues professionally and building relationship
• Follow up on quotations.

Skills, Knowledge and Experience for the Sales Support Administrator

• Excellent telephone and customer service skills.
• Strong communication and relationship building abilities.
• Good organisational and time management skills.
• Proficiency in Microsoft Word and Excel.
• High attention to detail and accuracy.
• Self-motivated with a positive approach.