Sales Support Administrator

Forrest Recruitment Ltd.; Stockport; On-site; GBP 25,000 - 31,000; Full time

Job summary

Forrest Recruitment Ltd. is seeking a dedicated Sales Support Administrator in Stockport to join a small, energetic team on a permanent basis.

You will handle customer enquiries by phone and email, process orders, upsell add-ons, and collaborate with other departments to ensure a seamless service. The role suits someone with experience in a target-driven environment who can build relationships and contribute to a busy office.

Responsibilities

• Answering customer and client enquiries via telephone and email
• Resolving customer complaints in a timely manner
• Upselling add on products
• Keeping record of customer interactions
• Proactively follow up on quotations and enquiries
• Processing customer orders and returns
• Collaborate with other departments to ensure a seamless customer experience

Job description

Sales Support Administrator - Permanent - Stockport - 28,000
We are seeking a dedicated and experienced Sales Support Administrator to join our client on a full time permanent basis. This role will see you working as part of a small team and ensuring excellent customer service is provided to their clients.

Duties include:

• Answering customer and client enquiries via telephone and email
• Resolving customer complaints in a timely manner
• Upselling add on products
• Keeping record of customer interactions
• Proactively follow up on quotations and enquiries
• Processing customer orders and returns
• Collaborate with other departments to ensure a seamless customer experience

The successful candidate will have experience working in a target driven role, confident making out bound calls and building strong relationships. This is an exciting opportunity to join a successful and well known business, working as part of a close knit team.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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