Sales Support Administrator

Confidential; Loughborough; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Free parking

Modern office environment

Great team culture

Career prospects

Job summary

Confidential in Loughborough is seeking a proactive Sales Support Administrator to join a busy, fast-paced team. The role handles order processing, stock checks, invoicing, and customer liaison, contributing to smooth despatch and accurate administration.

You will work Monday to Friday in a modern office with free parking, and a salary of £27,000–£32,000 per year. Experience with Sage is highly desirable and essential sales order processing experience is required.

Qualifications

• Sales order processing experience essential.
• Excellent communication and organisational skills.
• Ability to work in a busy, fast-paced environment.
• Willingness to support multiple administrative duties as needed.
• Strong time management and attention to detail.

Responsibilities

• Process customer orders through various channels.
• Cross reference pricing, stock checks, and despatch information.
• Ensure stock availability and coordinate new stock orders.
• Prepare despatch notes and related documents for orders.
• Maintain relationships with small customer accounts.
• Process proformas and daily invoicing using Sage.
• Collaborate with internal colleagues to meet customer requirements.
• Assist with project-related work as needed.
• Resolve customer discrepancies promptly.
• Prioritise workload and multitask effectively.
• Be a proactive team member and support colleagues in Sales Support.
• Provide professional customer service to internal and external stakeholders.

Skills

Sales order processing

Communication

Time management

Multitasking

Customer service

Attention to detail

Tools

Sage

Job description

Sales Support Administrator

Monday to Friday Office Hours

Full Time Permanent

Location: Loughborough

Basic Salary: £27,000.00 to £32,000.00 Per Annum

Benefits: Great modern office environment, fantastic team culture, lengthy career prospects, Free parking!

Our client is a highly reputable company established for well over 40 years with a huge presence across internationally! They have gone from strength to strength and experiencing organic growth. Due to huge growth, they are now seeking an enthusiastic and initiative-taking Sales Support Administrator on a Full-Time Permanent basis and contribute a busy fast paced working environment as a Sales Support Administrator.

Sales Support Administrator role:

• Process customer orders through various incoming channels as a Sales Support Administrator
• Cross reference pricing, stock checks, and despatch information accurately.
• Ensure stock availability as a Sales Support Administrator and consult with relevant departments regarding new stock orders as a Sales Support Administrator
• Prepare despatch notes and other documents as and when needed regarding stock delivery and sales orders as a Sales Support Administrator
• Nurturing and maintaining relationships with smaller customer accounts as a Sales Support Administrator
• Process proformas and daily invoicing ensuring high attention to detail using Sage.
• Collaborate effectively with internal colleagues ensuring customer requirements are met and agreed.
• Have a hands-on approach regarding Project related work as a Sales Support Administrator
• Resolve customer discrepancies as a Sales Support Administrator
• Prioritising workload and multitasking to ensure effective time management as a Sales Support Administrator.
• Act a great team contributor with a hands-on approach and willingness to assist colleagues within the Sales Support team as a Sales Support Administrator
• Provide a great professional customer service to internal and external stakeholders as a Sales Support Administrator

Sales Support Administrator requirements:

• Previous Sales order processing administration is ESSENTIAL for this role.
• Previous experience in using SAGE will be highly desirable.
• Ability to deal with high volume and busy workload within a fast-paced environment as a Sales Support administrator
• Have a flexible approach with willingness to be involved with various Administration duties when necessary.
• Fantastic communication skills with an elevated level of confidence
• Exceptional diligence and with great time management and ability to priorities as a Sales Administrator

This is a fantastic opportunity for a Sales Support Administrator to join a well-established company on a Full-Time Permanent basis.

INDLEI