Sales Support Administrator (PART TIME)

Confidential; Coalville; On-site; GBP 11,000 - 14,000; Part time

Job summary

Confidential in Coalville is seeking a Sales Support Administrator on a part-time permanent basis. The role offers 15 to 20 hours per week across 2–3 days, with a basic salary of £26,000 per year FTE or £12,500 per year actual for the part-time arrangement.

The job involves supporting customers and suppliers, processing orders and coordinating deliveries from the Coalville location. The successful candidate will bring extensive customer service experience, an eye for detail, and a dynamic,

Qualifications

• Extensive experience in a customer service role is essential.
• High attention to detail in a fast-paced environment.
• Proactive and energetic personality with the ability to build rapport quickly.

Responsibilities

• Maintain relationships with customers and suppliers for purchasing, forecasting and enquiries.
• Manage customer retention and loyalty through strong relationships.
• Provide exceptional customer service and handle sales orders including pricing and delivery dates.
• Coordinate with operations on delayed orders and inform customers accordingly.
• Participate in meetings and report on SLA performance.
• Handle invoice queries and related administrative duties as required.
• Support the Manager as needed and cover duties during busy periods.

Skills

Customer service

Attention to detail

Proactive attitude

Conversational rapport

Job description

Sales Support Administrator PART TIME PERMANENT

PART TIME 15 TO 20 HOURS PER WEEK (NEGOTIABLE)

Hours: 15 TO 20 HOURS PER WEEK (NEGOTIABLE)

Basic Salary: £26,000.00 Per Annum FTE / £12,500 Per Annum ACTUAL

Location: Coalville

Our very well established, multimillion pound turnover client, is looking for a highly dynamic and enthusiastic Sales Support Administrator to join their team as a Sales Support Administrator on a Part Time Permanent basis and assist external stakeholders and provide quotations to commercial clients and volume based customers.

PART TIME 15 to 20 HOURS PER WEEK OVER 2 TO 3 DAYS PERMANENT BASIS

As a Sales Support Administrator, you will:

• Maintain customer relationships with suppliers regarding the purchasing, forecasting and Respond to Customer enquiries efficiently and accurately within a timely manner as a Sales Support Administrator
• Manage customer retention and loyalty through maintaining effective relationships as a Sales Support Administrator
• Natural ability in providing an elevated level of exceptional customer service as a Sales Support Administrator
• Sales order processing including pricing, shipment dates and product delivery.
• Liaise with operations regarding delayed orders and keep in close contact with Customers accordingly.
• Participate in management meetings and provide feedback and updates on SLA s.
• Coordinate and monitor invoice queries ensuring process times are adhered to as a Sales Support Administrator
• Undertake other ad hoc duties and responsibilities for assigned by your manager
• Step up to assist the Manager when needed and required as a Sales Support Administrator.

Sales Support Administrator Candidate:

• Previous extensive experience within a Customer Service role is ESSENTIAL
• High attention to detail within a fast paced and pressured environment
• An enthusiastic and dynamic personality with a highly proactive attitude .
• A natural ability to instantly develop a conversational relationship

Please note that this is a Part Time Permanent position working 15 to 20 hours per week over 2 to 3 days between Monday to Friday. Additional hours may be to requested during busy periods so flexibility is ESSENTIAL

Interviews: to be held ASAP

INDLEI