Sales Support Administrator

Interaction Recruitment; Coalville; Sur place; GBP 10 000 - 20 000; Temps partiel

Résumé du poste

Interaction Recruitment is seeking a Sales Support Administrator in Coalville for a part-time permanent role. You will support commercial clients and volume customers, handling quotations and order processing while maintaining strong supplier relationships.

The position requires 15 to 20 hours per week across 2–3 days, with flexible hours. A proactive, detail‑oriented customer service professional will thrive and contribute to team SLA targets.

Qualifications

• Previous extensive experience within a Customer Service role is essential.
• High attention to detail in a fast paced environment.
• Enthusiastic and proactive personality with a can-do attitude.
• Ability to build a conversational relationship quickly and naturally.

Responsabilités

• Maintain customer relationships with suppliers regarding purchasing, forecasting and respond to customer enquiries.
• Manage customer retention and loyalty through effective relationships.
• Provide elevated level of customer service at all times.
• Process sales orders including pricing, shipment dates and product delivery.

Connaissances

Customer service

Sales support

Description du poste

Sales Support Administrator – PART TIME PERMANENT

PART TIME – 15 TO 20 HOURS PER WEEK (NEGOTIABLE)

Hours: 15 TO 20 HOURS PER WEEK (NEGOTIABLE)

Basic Salary: £26,000.00 Per Annum FTE / £12,500 Per Annum ACTUAL

Location: Coalville

Our very well established, multimillion pound turnover client, is looking for a highly dynamic and enthusiastic Sales Support Administrator to join their team as a Sales Support Administrator on a Part Time Permanent basis and assist external stakeholders and provide quotations to commercial clients and volume based customers.

**PART TIME 15 to 20 HOURS PER WEEK OVER 2 TO 3 DAYS PERMANENT BASIS**

As a Sales Support Administrator, you will:

• Maintain customer relationships with suppliers regarding the purchasing, forecasting and Respond to Customer enquiries efficiently and accurately within a timely manner as a Sales Support Administrator
• Manage customer retention and loyalty through maintaining effective relationships as a Sales Support Administrator
• Natural ability in providing an elevated level of exceptional customer service as a Sales Support Administrator
• Sales order processing including pricing, shipment dates and product delivery.
• Liaise with operations regarding delayed orders and keep in close contact with Customers accordingly.
• Participate in management meetings and provide feedback and updates on SLA’s.
• Coordinate and monitor invoice queries ensuring process times are adhered to as a Sales Support Administrator
• Undertake other ad hoc duties and responsibilities for assigned by your manager
• Step up to assist the Manager when needed and required as a Sales Support Administrator.

Sales Support Administrator Candidate:

• Previous extensive experience within a Customer Service role is ESSENTIAL
• High attention to detail within a fast paced and pressured environment
• An enthusiastic and dynamic personality with a highly ‘proactive attitude’.
• A ‘natural ability’ to instantly develop a conversational relationship

Please note that this is a Part Time Permanent position working 15 to 20 hours per week over 2 to 3 days between Monday to Friday. Additional hours may be to requested during busy periods so flexibility is ESSENTIAL

Interviews: to be held ASAP

INDLEI