Sales Support Administrator

Confidential; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Confidential in London seeks a Sales Support Administrator to back the sales team and clients from its London office. You will be a team player with strong interpersonal and communication skills, committed to high quality customer service and data hygiene.

The role covers inbound admin support, CRM upkeep, literature requests, diary coordination, and creating lead lists. You will contribute to sales enablement and data research while maintaining professionalism in interactions.

Qualifications

• Strong team player with good interpersonal skills and effective communication with colleagues and clients.
• Experience delivering high quality customer service.

Responsibilities

• Inbound & Admin Support: Manage Sales Support inbox, handle literature requests, respond to queries, maintain CRM records, diary management.

Skills

Team player

Interpersonal skills

Communication

CRM administration

Data hygiene

Tools

CRM software

Job description

My client is one of the UK's most well-known Tax Efficient/Alternative Investment providers, and they are looking for a Sales Support Administrator to provide support to their clients and the sales team in their London office.

You will need to be a strong team player with good interpersonal skills and the ability to communicate effectively with both colleagues and clients. My client has a strong focus on delivering a high quality of customer service which they pride themselves on.

Role and responsibilities:

• Inbound & Admin Support
  • Managing the Sales Support inbox
  • Handling literature requests (soft and hard copies)
  • Responding to customer queries as first point of contact
  • CRM administration - updating records, logging activity, maintaining data hygiene
  • Diary management or meeting coordination for sales team
• Sales Enablement
  • Producing illustrations or quotes for advisers
  • Creating and maintaining call campaigns (e.g. via Financial Clarity)
  • Generating call lists/leads from events, centralised targets, or desk research
  • Supporting region planning and team coverage logistics
  • Drafting and updating a suite of email templates for outreach
  • Tracking business pipeline and reporting on progress
  • Monitoring competitor activity and summarising insights
• Data & Research
  • Desk research on new firms or prospects
  • Researching firms based on Fox / DADRAF / BR criteria
  • Creating lead lists from centralised targets or external databases
  • Analysing event outcomes and generating follow-up actions

Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief.