Sales Support Administrator

O&Loughlin Recruitment Ltd; City Of London; On-site; GBP 26,000 - 32,000; Full time

Job summary

O&Loughlin Recruitment Ltd. is seeking a Sales Support Administrator in London to support clients and the sales team. You will handle the Sales Support inbox, literature requests, and CRM data hygiene, acting as the first point of contact for customer queries.

The role covers diary management, creating quotes and call campaigns, and developing lead lists from events and desk research to support regional planning and outreach. Equal opportunities employer.

Qualifications

• Experience supporting sales teams and handling inbound inquiries.
• Strong interpersonal and communication skills.
• Proficiency with CRM systems and maintaining data hygiene.

Responsibilities

• Manage the Sales Support inbox and handling literature requests.
• Respond to customer queries as first point of contact.
• CRM administration and diary management for the sales team.
• Produce illustrations or quotes for advisers.
• Create and maintain call campaigns and lead lists.
• Track business pipeline and report progress.

Skills

Communication

Team player

Customer service

Tools

CRM software

Job description

My client is one of the UK's most well-known Tax Efficient/Alternative Investment providers, and they are looking for a Sales Support Administrator to provide support to their clients and the sales team in their London office.

You will need to be a strong team player with good interpersonal skills and the ability to communicate effectively with both colleagues and clients. My client has a strong focus on delivering a high quality of customer service which they pride themselves on.

Role and responsibilities:

Inbound & Admin Support

• Managing the Sales Support inbox
• Handling literature requests (soft and hard copies)
• Responding to customer queries as first point of contact
• CRM administration - updating records, logging activity, maintaining data hygiene
• Diary management or meeting coordination for sales team

Sales Enablement

• Producing illustrations or quotes for advisers
• Creating and maintaining call campaigns (e.g. via Financial Clarity)
• Generating call lists/leads from events, centralised targets, or desk research
• Supporting region planning and team coverage logistics
• Drafting and updating a suite of email templates for outreach
• Tracking business pipeline and reporting on progress
• Monitoring competitor activity and summarising insights

Data & Research

• Desk research on new firms or prospects
• Researching firms based on Fox / DADRAF / BR criteria
• Creating lead lists from centralised targets or external databases
• Analysing event outcomes and generating follow-up actions

Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief.