Sales Support Administrator

TN United Kingdom; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Support Administrator to join their team. This role involves liaising with clients, supporting sales efforts, and driving new business through excellent account management. The ideal candidate will possess strong communication skills and a passion for sales, with a proven track record in achieving targets. You'll be part of a vibrant team dedicated to delivering exceptional service and fostering growth. If you're ready to take your sales career to the next level in a supportive environment, this is the opportunity for you.

Qualifications

• 2+ years of experience in a sales role with outbound calling.
• Strong written and verbal communication skills.

Responsibilities

• Liaising with client accounts to meet sales targets.
• Supporting the Sales Team with admin and order processing.
• Identifying new business opportunities and onboarding new customers.

Skills

Sales Development

Communication Skills

Lead Generation

Customer Service

Education

Beauty Therapy NVQ Level 2

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Sales Support Administrator

Title: Sales Support / Sales Coordinator

Status: Full Time

Location: Office based Carryduff

Compensation: DOE

Planned Start Date: Immediate

Whytematter is excited to be recruiting again for their valued client, 4Beauty Group, whose brand portfolio includes the award-winning He-Shi Tan & SKINICIAN skincare.

Who are we looking for?

We seek an experienced Sales Person skilled in developing relationships and generating new business from our client’s brand portfolio (2 brands). Strong communication skills, passion, and a positive attitude are essential for success in this role.

What will you be responsible for?

1. Liaising with client accounts for an agreed portfolio of skincare and tanning products to meet sales targets, including distributors, key accounts, wholesalers, and salons.
2. Supporting the Sales Team with general admin, pricing, sales order processing, trade marketing, and event/promotional support.
3. Proactively identifying new business opportunities and supporting the sales team in conversion efforts.
4. Onboarding new customers, completing new line forms, and setting pricing.
5. Delivering excellent account support, including retail training and event support.
6. Providing online skin consultations to assist customers in choosing products.
7. Serving as the first point of contact for incoming calls and showroom visitors.
8. Handling customer service queries across all channels.
9. Supporting the marketing team with organizing influencer drops, samples, point-of-sale ordering, and delivery coordination.

What will good performance look like?

1. Living up to the 4Beauty Values and delivering their vision.
2. Achieving or exceeding monthly, quarterly, and annual sales targets.
3. Continuously improving work processes and implementing new ideas effectively.
4. Maintaining clear and regular communication with your manager and sales team.

Essential Requirements

• At least 2 years’ experience in a similar sales role.
• Outbound calling experience and lead generation skills.
• Excellent written and verbal communication skills, with confidence in presenting to groups.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Retail experience and a passion for driving new business.

Desirable Requirements

• Beauty Therapy NVQ Level 2.
• Experience in processing orders using an accounts package.
• Experience or track record of selling products similar to those in our portfolio.
• Proven success in finding new business and achieving sales targets.
• Experience in developing accounts and supporting their success.