Sales Support Advisor (Group Risk)

JR United Kingdom; Blackburn; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading consultancy in Blackburn is seeking two Sales Support Advisors to join their Group Risk team. The role involves providing administrative support, managing policy memberships, and ensuring compliance with regulations. The ideal candidate will possess strong customer service skills and have a background in Group Risk insurance. This position offers a competitive salary, bonus scheme, and a full benefits package, along with opportunities for training and development.

Benefits

Competitive Pay

Bonus Scheme

Pension

Life Cover

Private Medical

Health Cash Plan

Share Save Scheme

Ongoing Training and Development

Funding for Industry Qualifications

Qualifications

• Strong administrative and customer service experience.
• Background or exposure to Group Risk Insurance.

Responsibilities

• Providing day-to-day administrative support to consultants.
• Managing policy memberships and updating details.
• Ensuring data compliance with GDPR and FCA regulations.

Skills

Customer Service

Organisational Skills

Attention to Detail

Education

Group Risk Insurance Knowledge

Job description

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Client:

Hermitage Consultancy

Location:

Blackburn, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

19.05.2025

Expiry Date:

03.07.2025

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Job Description:

Are you an organised administrator with a strong customer service mindset and some Group Risk insurance knowledge?

We’re looking for two Sales Support Advisors to join our collaborative and friendly Group Risk team. We're based in Blackburn but can work remotely, only heading into the office when required.

This is a brilliant opportunity for someone who thrives in a support role, enjoys variety, and is confident handling client-focused admin.

You’ll work closely with experienced consultants to ensure clients receive seamless, high-quality support across a portfolio of health and wellbeing products including private medical insurance, health cash plans, and travel insurance as part of our Group Risk offering.

What you’ll be doing:

• Providing day-to-day administrative support to our consultants
• Managing policy memberships (adding/removing members, updating details, liaising with insurers)
• Handling office tasks including post, data entry, and record-keeping
• Maintaining and updating the CRM system
• Ensuring all data is compliant with GDPR and FCA regulations
• Liaising with internal teams and external insurers to ensure accuracy and service delivery

What we’re looking for:

• Strong administrative and customer service experience
• Background or exposure to Group Risk Insurance
• Professional, proactive, and great at managing multiple tasks
• Excellent attention to detail and strong organisational skills
• Willingness to travel occasionally for training or team meetings

What’s on offer:

• Competitive pay, Bonus scheme + full benefits package (pension, life cover, private medical, health cash plan, share save scheme)
• Supportive team culture with ongoing training and development
• Funding for industry qualifications post-probation

Interview Process

• Screening Call with Hermitage Consultancy ️