Sales Support & Account Coordinator

SCG Connected; Abingdon; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Holiday scheme

Birthday Day Off

Pension Scheme

On-site parking

Employee Assistance Programme

Annual salary review

Sick pay enhanced

Discounted vouchers

Job summary

SCG Connected in Abingdon, United Kingdom, is seeking a Sales Support Administrator to join their team. The role focuses on sales support, account management, and coordinating orders and installations to ensure timely delivery.

You will handle customer enquiries, maintain CRM records, build strong customer relationships, and oversee project progress while collaborating with internal teams to improve efficiency and accuracy.

Qualifications

• Proven experience in a sales support, office administration, or account management role.
• Strong proficiency with Microsoft Office applications (Word, Excel, Outlook).
• Able to learn new software platforms quickly and adapt to changing processes.
• Excellent customer service skills with a proactive, solution-oriented approach.
• Outstanding written and verbal communication, with attention to detail.

Responsibilities

• Handle customer enquiries and support the Sales team with quotes, orders, and reporting.
• Maintain pricing information, CRM records, and customer databases.
• Manage sales administration, including direct debits and customer follow-ups.
• Build strong customer relationships and act as a key point of contact for accounts.
• Identify opportunities to grow existing accounts and ensure records are accurate.
• Process customer orders and coordinate installations and engineering works; track progress.

Skills

Sales support

Customer service

CRM proficiency

Interpersonal communication

Detail oriented

Team collaboration

Multitasking

Process improvement

Tools

MS Word

MS Excel

Outlook

CRM systems

Job description

SCG Connected in Abingdon, United Kingdom, is seeking a Sales Support Administrator to join their team. The role focuses on sales support, account management, and coordinating orders and installations to ensure timely delivery.

You will handle customer enquiries, maintain CRM records, build strong customer relationships, and oversee project progress while collaborating with internal teams to improve efficiency and accuracy.