Sales Support & CRM Administrator

ACS Staffing Solutions; Wellingborough; On-site; GBP 26,000 - 29,000; Full time

Job summary

ACS Staffing Solutions in Wellingborough is seeking a Sales Support Administrator to join a busy sales operations team. The role focuses on providing administrative and customer service support, processing orders, and maintaining CRM records to ensure smooth day-to-day sales activities.

You will work closely with the sales team and internal departments to handle enquiries, manage orders, and ensure accurate documentation while delivering a professional service.

Qualifications

• Experience in sales administration and customer service roles.
• Experience using CRM systems (ideally Salesforce) and MS Office.
• Accurate data entry with strong attention to detail and communication skills.
• Ability to manage multiple tasks and deadlines in a busy environment.

Responsibilities

• Provide day-to-day administrative support to the sales team.
• Respond to customer enquiries via phone and email promptly.
• Process orders, prepare invoices and maintain sales documentation.
• Update customer information in the CRM system and monitor order progress.
• Coordinate with internal teams to resolve queries and support order fulfilment.

Skills

CRM systems

Sales administration

Excel

Customer service

Tools

Salesforce

Microsoft Outlook

Microsoft Excel

Job description

ACS Staffing Solutions in Wellingborough is seeking a Sales Support Administrator to join a busy sales operations team. The role focuses on providing administrative and customer service support, processing orders, and maintaining CRM records to ensure smooth day-to-day sales activities.

You will work closely with the sales team and internal departments to handle enquiries, manage orders, and ensure accurate documentation while delivering a professional service.