Sales Supervisor

Brook Street; Tonbridge; On-site; GBP 30,000 - 34,000; Full time

Job summary

Brook Street in Tonbridge is seeking a Sales Supervisor to lead the customer service and internal sales teams, Monday to Friday 8:30am-5pm.

This role focuses on supervisory responsibilities, coaching colleagues, and maintaining high service standards while driving daily sales activity.

You should have strong people skills and a customer-first mindset to build rapport, prioritise tasks, and keep the team motivated.

Qualifications

• Strong people skills and ability to supervise others.
• Customer-first mindset with rapport-building abilities.
• Drive and energy to support sales activity in a team-based environment.

Responsibilities

• Lead and support the customer service and internal sales team across day-to-day operations.
• Motivate the team to deliver excellent customer experiences while actively moving sales forward.
• Coach and guide colleagues to maintain high standards and consistent performance.
• Help ensure smooth working routines during the business day, from opening through to close.
• Contribute to a positive, customer-focused environment where people feel supported.

Job description

Sales Supervisor (Customer Service & Sales)

Location: Tonbridge
Salary: £30,000-£34,000
Hours: Monday to Friday 8.30am-5pm (1 hour lunch)

Are you looking for the next step in your career into a supervisory position, the role provides an opportunity to build on your existing internal sales experience whilst developing the additional skills and responsibilities associated with supervising and supporting a team.

Our Client is hiring a Sales Supervisor to help steer daily performance across customer service and internal sales, Monday to Friday, with a healthy work/life balance.

What you will be doing:

• Lead and support the customer service and sales team across day-to-day operations
• Motivate the team to deliver excellent customer experiences while actively moving sales forward
• Coach and guide colleagues to maintain high standards and consistent performance
• Help ensure smooth working routines during the business day, from opening through to close
• Contribute to a positive, customer-focused environment where people feel supported

What you will bring:

• Strong people skills, with the ability to supervise, encourage and get the best out of others
• A customer-first mindset-comfortable building rapport and turning enquiries into confident next steps
• Drive and energy to support sales activity in a supportive, team-based wayReliability and professionalism you can bring to a Monday-Friday schedule
• The confidence to manage priorities and keep standards high during busy periods

Are you ready to lead a customer-focused sales team in Tonbridge?