Supervisor

Zachary Daniels; Camden Town; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Work-life balance

No late evenings

Job summary

Zachary Daniels in Camden is seeking a hands-on Supervisor to lead daily operations, deliver outstanding customer service and work closely with the Store Manager to meet sales targets.

This full-time role offers a strong work-life balance with no late evenings and reduced weekend hours, plus a bonus potential of around £1,000 per year.

Qualifications

• Demonstrates strong customer service skills.
• Able to work toward sales targets and KPIs.
• Experience in supervising or leading a small team may be beneficial.

Responsibilities

• Deliver outstanding customer service and assist customers in person, over the phone, and online.
• Support the Store Manager with daily store operations and KPIs.
• Contribute to achieving sales targets while maintaining high standards of operation.
• Assist with administration and customer account handling as needed.
• Create a positive, professional, and customer-focused environment.

Skills

Customer service

Sales targets

Team supervision

Retail experience

Job description

Position: Supervisor

Location: Camden

Salary: £27,000 to £28,000 + bonus potential of around £1,000 per year

Are you passionate about delivering exceptional customer service and looking for your next step within retail, sales or customer-focused management?

Join a successful and expanding business with stores across the UK and Europe as they continue through an exciting period of growth.

A real benefit of this opportunity is the work-life balance. There are no late evenings, and weekend hours are reduced compared with many traditional retail management roles.

The Role

Supervisor - Camden

Position: Supervisor

Location: Camden

Salary: £27,000 to £28,000 + bonus potential of around £1,000 per year

Are you passionate about delivering exceptional customer service and looking for your next step within retail, sales or customer-focused management?

Join a successful and expanding business with stores across the UK and Europe as they continue through an exciting period of growth.

A real benefit of this opportunity is the work-life balance. There are no late evenings, and weekend hours are reduced compared with many traditional retail management roles.

The Role

As Supervisor, you'll play a key role in the day-to-day running of the store, working closely with the Store Manager to deliver excellent customer service, achieve sales targets and maintain high operational standards.

This is a hands-on role where you'll be speaking with customers, managing enquiries, converting opportunities into sales and helping ensure the store runs smoothly.

You’ll also have the opportunity to develop your management experience within a business that offers genuine opportunities for progression.

Working pattern: Full-time across the store opening hours, with no late evenings and reduced weekend hours as part of the rota.

Key Responsibilities

• Deliver an outstanding level of customer service.
• Manage customer enquiries in person, over the phone and online.
• Convert enquiries into sales and achieve individual and store KPIs.
• Support the Store Manager with the day-to-day running of the store.
• Maintain company, brand and operational standards.
• Ensure health and safety procedures are followed at all times.
• Assist with administration, customer accounts and general store operations.
• Take additional responsibility for the store when the Store Manager is away.
• Help create a positive, professional and customer-focused environment.

About You

• Enthusiastic, positive and confident when dealing with customers.
• Previous experience within retail, sales, hospitality, leisure or another customer-focused environment.
• Commercially minded and comfortable working towards sales targets and KPIs.
• Proactive and self-motivated with a hands‑on approach.
• Comfortable taking responsibility and working independently when required.
• Previous supervisory or management experience would be advantageous but is not essential.
• Keen to develop your career within a growing business.

BBBH37053