Retail Style Consultant – Elevate Customer Experience

URBN; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Up to 40% employee discount at URBN

Season ticket loan

Cycle to work scheme

Employee Assistance program

Private Medical Insurance

Job summary

URBN's Anthropologie location in London seeks a Store Associate to welcome customers, offer styling ideas, and support omni-channel service. You will greet guests, share product recommendations, and help maintain visual standards across the sales floor.

You will collaborate with teammates, learn current trends, and participate in stock flow while upholding brand presentation. Employee discounts and development opportunities accompany the role.

Qualifications

• Retail experience preferred but not required.
• Awareness of the Anthropologie brand and its local appeal.
• Strong verbal and written communication skills.

Responsibilities

• Engage customers with personalised conversation to make them feel welcome and heard.
• Support selling culture by connecting with customers and sharing product suggestions.
• Provide frictionless omni-channel service and assist with orders when needed.
• Build productive relationships with teammates and share product knowledge.
• Maintain store environment, merchandising standards and stock flow.
• Contribute to KPI-focused store operations and product presentation.

Skills

Retail experience

Brand awareness

Communication skills

Job description

URBN's Anthropologie location in London seeks a Store Associate to welcome customers, offer styling ideas, and support omni-channel service. You will greet guests, share product recommendations, and help maintain visual standards across the sales floor.

You will collaborate with teammates, learn current trends, and participate in stock flow while upholding brand presentation. Employee discounts and development opportunities accompany the role.