Sales & Service Executive – Customer Care

Matthew Clark Bibendum; West of England; On-site; GBP 24,000 - 32,000; Full time

Job summary

Matthew Clark Bibendum is seeking a Sales & Services Executive to join the Customer Service team, acting as the main contact for enquiries and orders. You will identify solutions, process orders accurately, and support the Sales Teams, including high value accounts.

This is a 12-month fixed-term contract. You will communicate clearly, resolve issues promptly, and help improve processes while maintaining exceptional service levels across the business.

Responsibilities

• Process customer orders accurately and efficiently.
• Resolve customer queries and liaise with relevant departments to reach resolutions.
• Support Sales Teams and manage high value or specialist accounts with professionalism.

Job description

Matthew Clark Bibendum is seeking a Sales & Services Executive to join the Customer Service team, acting as the main contact for enquiries and orders. You will identify solutions, process orders accurately, and support the Sales Teams, including high value accounts.

This is a 12-month fixed-term contract. You will communicate clearly, resolve issues promptly, and help improve processes while maintaining exceptional service levels across the business.