Sales Progressor

Crest Nicholson; United Kingdom; Remote; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Annual company bonus scheme

Private pension

Private healthcare and healthcare cash

25 days annual leave

Cycle to Work scheme

Share Plans

Gym membership discounts

Job summary

Crest Nicholson in Addlestone is seeking an experienced Sales Progressor to take full responsibility for the running of sales from point of sale to exchange. You will guide purchasers through the conveyancing process, manage reservations through completion, and work closely with the build and sales teams to provide accurate completion dates.

The ideal candidate understands the home buying process, mortgage and conveyancing requirements, and delivering excellent customer service, with strong IT

Qualifications

• Understanding of the home buying process.
• Understanding of the mortgage market and conveyancing requirements.
• Understanding the barriers within the process and how to overcome them.

Responsibilities

• To be the point of contact for purchasers from reservation to completion of purchase.
• To take purchasers through the conveyance process, breaking down barriers and achieving swift exchanges.
• To achieve agreed sales targets including progressing off plan sales.
• To communicate promptly and pro-actively with customers.
• To liaise with the build team and sales management team to provide completion dates.
• To serve notices to complete to our purchaser’s solicitors and ensure funds are requested and available.
• To provide regular reports on progress.
• To meet all necessary legal and regulatory requirements.
• To capture customer feedback for further analysis.
• To share responsibility for handover to purchasers on the day of completion with the Sales Offices.
• To liaise with sales advisors and sales managers on potential px/smoothmove transactions.
• Build rapport and instruct local agents to provide valuations for part exchange.
• Progress part exchange transactions from point of sale to completion.
• Visit all part exchange properties prior to purchase.
• Maintenance of stock part exchange properties to include liaison with cleaners and gardeners.

Skills

Home buying process

Mortgage market knowledge

Conveyancing requirements

Organisational skills

Customer service

IT skills

Tenacious attitude

Job description

## Sales ProgressorApply: Addlestone: Full time: Posted 5 Days Ago: JR101129It's fun to work in a company where people truly BELIEVE in what they're doing!*We're committed to bringing passion and customer focus to the business.*Our South division have an exciting opportunity for an experienced Sales Progressor to join the team. You will take full responsibility for the running of sales from point of sale to exchange. The successful candidate will have a thorough understanding of the stages of the conveyance process, an understanding of part exchange, Help to Buy and shared ownership will be beneficial also. It is essential that you can work both independently and as part of a team and be confident when dealing with people at all levels face to face, over the telephone and in writing. Your duties will include: * To be the point of contact for purchasers from reservation to completion of purchase* To take purchasers through the conveyance process, breaking down barriers and achieving swift exchanges* To achieve agreed sales targets including progressing off plan sales.* To communicate promptly and pro-actively with customers* To liaise with the build team and sales management team to provide completion dates* To serve notices to complete to our purchaser’s solicitors and ensure funds are requested and available* To provide regular reports on progress* To meet all necessary legal and regulatory requirements* To capture customer feedback for further analysis* To share responsibility for handover to purchasers on the day of completion with the Sales Offices* To liaise with sales advisors and sales managers on potential px/smoothmove transactions* Build rapport and instruct local agents to provide valuations for part exchange* Progress part exchange transactions from point of sale to completion* Visit all part exchange properties prior to purchase* Maintenance of stock part exchange properties to include liaison with cleaners and gardenersSkills you will need: · Understanding of the home buying process· Understanding of the mortgage market and conveyancing requirements· Understanding the barriers within the process and how to overcome them· Organisational skills· Excellent customer service skills, including great interpersonal skills· Excellent IT Skills· A tenacious and ‘never give up’ attitude**The Company** Our people are at the heart of our business, and we’re committed to creating an inclusive workplace where everyone feels valued, supported and able to thrive. We welcome applications from people of all backgrounds and recognise that everyone has different needs outside of work too. That’s why, wherever possible, we’ll consider flexible working requests across every role, helping you find the right balance between work and life. We're passionate about creating a culture built on collaboration, openness and continuous development, where your contributions are recognised, your career can grow, and you can make a real impact. At Crest Nicholson, we care about you as an individual, not just the role you do, and we’re committed to supporting every part of your life — from your wellbeing and financial security to your lifestyle and career. That’s why we offer a comprehensive benefits package designed with you in mind. This includes: * Competitive salary* Annual company bonus scheme* Private pension* Private healthcare and healthcare cash plan options* 25 days annual leave, plus bank holidays* Cycle to Work scheme* Share Plans* Gym membership discountsAs part of the recruitment process, we'll ask you to provide some personal information so we can process your application. To find out more about how we collect, use and protect your data, please see our Recruitment Privacy Policy on the Crest Nicholson website.