Governance & Risk Associate: Process & Controls Lead

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 35,000 - 48,000; Full time

Job summary

JPMorgan Chase & Co. in the United Kingdom is seeking an Associate in Business Support Management to strengthen governance, risk and control across Document & Business Solutions processes.

You will partner with control functions, support monitoring, issue management and reporting, and collaborate with stakeholders to drive operational excellence across global business support activities. This role offers broad exposure to governance initiatives and risk programs, with opportunities to influence

Qualifications

• Bachelor's degree or equivalent practical experience.
• Experience in financial services or another regulated environment, with experience in controls, audit, quality assurance, operational risk management, compliance or related operational disciplines.
• Strong understanding of risk management, controls and compliance frameworks.
• Experience supporting monitoring and testing activities, regulatory expectations and governance requirements.
• Strong analytical, communication and stakeholder management skills.
• Ability to influence and drive outcomes across multiple teams.
• Proficiency in Microsoft Office applications including Word, Excel, PowerPoint and Visio.

Responsibilities

• Serve as a point of contact for risk and control matters, partnering with stakeholders across business and control functions.
• Support analysis of the risk and control environment to identify gaps, determine root causes and drive remediation.
• Review applicable regulatory and governance requirements and support implementation of control expectations.
• Conduct control monitoring, testing and process reviews across supported processes.
• Coordinate walkthroughs and deep dives with stakeholders and ensure actions are documented and tracked.
• Track remediation of operational incidents and control breaks and support timely issue closure.
• Analyze process health and compliance metrics and produce recurring and ad hoc reporting.
• Maintain process documentation, procedures and controls documentation to ensure accuracy and consistency.
• Partner with Audit, Compliance, Operational Risk and other control functions on reviews and assessments.
• Support third-party oversight activities, including coordination and reporting for reviews.
• Support privacy compliance activities, incident response coordination and remediation tracking.

Skills

Risk management

Governance

Controls

Regulatory compliance

Stakeholder management

Analytical skills

Communication

Influence

Education

Bachelor's degree

Tools

Microsoft Office

Excel

PowerPoint

Visio

Job description

JPMorgan Chase & Co. in the United Kingdom is seeking an Associate in Business Support Management to strengthen governance, risk and control across Document & Business Solutions processes.

You will partner with control functions, support monitoring, issue management and reporting, and collaborate with stakeholders to drive operational excellence across global business support activities. This role offers broad exposure to governance initiatives and risk programs, with opportunities to influence