Sales Order Specialist | Flexible Hours + Bonus

Red Door Recruitment; St Albans; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Bonus scheme

Breakfast, snacks and great coffee

26 days holiday

Bupa after 3 months

Pension

Job summary

Red Door Recruitment is partnering with an ambitious, sustainable company just minutes from the town centre to recruit a Sales Order Processor. The role focuses on accurate order processing and delivering excellent customer service in a busy environment.

You will liaise with customers, inventory and 3PL to ensure stock availability, resolve issues, and support the sales team with timely order fulfilment. The position offers a Monday–Friday schedule with a bonus scheme and benefits.

Qualifications

• 2+ years of order processing/sales support/sales administration experience
• Educated to Degree level
• Maintain professional relationships with customers
• Numerical
• Analytical
• People influencing
• Strong written and verbal communication skills
• Intermediate IT skills including Excel
• SAP experience would be advantageous

Responsibilities

• Processing sales orders and providing excellent customer service
• Resolving sales order queries and liaising with customers to resolve issues
• Advising sales account managers of customer shortages
• Maintaining relationships with Inventory and 3PL to ensure stock availability
• Ensuring orders are routed and outbound deliveries transmitted to 3PL
• Monitoring and fixing SAP idoc errors daily
• Participating in weekly team meetings
• Raising credit notes against customer claims
• Contributing to profit improvement and cost reduction ideas
• Raising export documentation as necessary

Skills

Order processing

Customer service

Numerical

Analytical

Communication

IT skills

Education

Degree level

Tools

SAP

Excel

Job description

Red Door Recruitment is partnering with an ambitious, sustainable company just minutes from the town centre to recruit a Sales Order Processor. The role focuses on accurate order processing and delivering excellent customer service in a busy environment.

You will liaise with customers, inventory and 3PL to ensure stock availability, resolve issues, and support the sales team with timely order fulfilment. The position offers a Monday–Friday schedule with a bonus scheme and benefits.