ERP Sales Order Specialist

Recruitment Solutions (NW) Ltd; Lancashire; Presencial; GBP 22 000 - 28 000; Tempo integral

Resumo da oferta

Recruitment Solutions (NW) Ltd in Lancashire is seeking an experienced Sales Order Processor to join a well-established team. You will handle orders, track deliveries, and support customers using the ERP system to ensure accurate processing and timely responses.

The role offers a busy, supportive environment with opportunities to develop order processing and customer service skills, manage amendments, price adjustments, and master data upkeep.

Qualificações

• Previous experience in sales order processing or sales administration.
• Experience using an ERP system.
• Strong attention to detail and a high level of accuracy.
• Good organisational skills and the ability to manage multiple tasks.
• Confident communication skills, both over the phone and via email.
• A customer-focused approach with strong problem-solving skills.
• The ability to work to deadlines in a busy environment.
• Good IT skills and confidence working with internal systems and data.

Responsabilidades

• Processing all incoming customer orders accurately using the ERP system
• Tracking delivery dates and processing delivery notes
• Managing order amendments, cancellations and rebookings
• Supporting customers via telephone and email, responding to queries and resolving issues
• Processing monthly and quarterly price adjustments
• Maintaining accurate and up-to-date price lists
• Handling customer complaints and ensuring they are resolved efficiently
• Creating and processing credit notes
• Maintaining accurate customer and product master data
• Supporting the wider sales administration function

Conhecimentos

Sales order processing

ERP system

Attention to detail

Organisational skills

Communication skills

Customer focused

Deadline-driven

IT skills

Ferramentas

ERP software

Descrição da oferta de emprego

Recruitment Solutions (NW) Ltd in Lancashire is seeking an experienced Sales Order Processor to join a well-established team. You will handle orders, track deliveries, and support customers using the ERP system to ensure accurate processing and timely responses.

The role offers a busy, supportive environment with opportunities to develop order processing and customer service skills, manage amendments, price adjustments, and master data upkeep.