Sales Order Processor

Artemis Clarke Ltd; Rochester; On-site; GBP 24,000 - 32,000; Full time

Job summary

Artemis Clarke Ltd is looking for a Sales Order Processor based in Hoo, United Kingdom. This full-time position involves processing customer orders efficiently and accurately while supporting the sales function.

The ideal candidate will have experience in sales order processing and possess strong attention to detail. Key responsibilities include liaising with customers and managing order fulfilment. Competitive salary details will be disclosed during the initial phone call.

Qualifications

• Previous experience in a sales order processing or similar administrative role.
• Strong attention to detail and accuracy.
• Good communication skills, both verbal and written.

Responsibilities

• Process customer sales orders accurately and in a timely manner.
• Liaise with customers, the sales team, and warehouse/production to coordinate order fulfilment.
• Manage order amendments, cancellations, and any queries.

Skills

Sales order processing experience

Attention to detail

Communication skills

Microsoft Office proficiency

Organisational skills

Tools

Microsoft Excel

ERP or order management system

Job description

Sales Order Processor

Location: Hoo
Hours: Monday to Thursday 7:30am–4:00pm, Friday 7:30am–12:30pm
Contract: Permanent, Full-time
Salary: Competitive - Disclosed on initial phone call

Our established client is seeking an organised and detail-focused Sales Order Processor to join their busy team.

This is a varied administrative role supporting the sales function by ensuring all customer orders are processed accurately and efficiently from receipt through to despatch.

Key Responsibilities:

• Process customer sales orders accurately and in a timely manner
• Liaise with customers, the sales team, and warehouse/production to coordinate order fulfilment
• Manage order amendments, cancellations, and any queries
• Raise and issue order acknowledgements, invoices, and delivery documentation
• Monitor order progress and proactively communicate updates to customers
• Maintain accurate records on the internal order management system
• Handle general administrative tasks as required

Skills and Experience:

• Previous experience in a sales order processing or similar administrative role
• Strong attention to detail and accuracy
• Good communication skills, both verbal and written
• Proficient with Microsoft Office, particularly Excel
• Experience using an ERP or order management system desirable
• Organised, reliable, and able to prioritise a busy workload