Sales Order Specialist - Customer-Focused Admin

Confidential; Borehamwood; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

NEST pension

On site parking

20 days annual leave + bank holidays

Monday to Friday hours

Permanent, full time position

Long term career prospects

Job summary

Confidential in Borehamwood is seeking an experienced Sales Administrator to join a busy, customer-focused team. You will process customer orders from enquiry to completion, handle telephone and email communications, and keep the internal CRM updated with accurate order details.

The role is permanent and office-based, Monday to Friday, with salary £28,000 to £30,000 depending on experience. Ideal candidates will be organised, reliable and capable of delivering high service levels.

Qualifications

• Experience in sales administration or order processing.
• Ability to manage customer orders from start to finish.
• Excellent communication skills, both written and verbal.
• Proficient with computers and internal systems.

Responsibilities

• Process customer orders accurately and efficiently.
• Manage orders from enquiry through to completion.
• Respond to customer enquiries by phone and email.
• Provide customers with updates on their orders.
• Check product availability and order information.
• Update customer and order details in the internal system.
• Collaborate with the sales team to fulfil customer requirements.
• Coordinate with other departments to ensure correct order processing.
• Resolve general customer and order queries.
• Prepare quotations and sales documentation as required.
• Maintain accurate customer records.
• Handle incoming calls and emails.
• General administration and data entry.

Skills

Sales administration

Order processing

Customer service

Telephone & email communication

Tools

CRM system

Job description

Confidential in Borehamwood is seeking an experienced Sales Administrator to join a busy, customer-focused team. You will process customer orders from enquiry to completion, handle telephone and email communications, and keep the internal CRM updated with accurate order details.

The role is permanent and office-based, Monday to Friday, with salary £28,000 to £30,000 depending on experience. Ideal candidates will be organised, reliable and capable of delivering high service levels.