Sales Admin & Order Coordination Specialist

Confidential; East Midlands; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free Parking

Job summary

Confidential is seeking a Sales Administrator to join a busy, established business in Bakewell. The role supports the sales team from enquiry through to order, delivering professional, efficient service to customers.

The successful candidate will be highly organised, confident in communicating with customers and colleagues, and comfortable managing multiple tasks in a fast-paced environment. Permanent position with a friendly team and free parking.

Qualifications

• Previous experience in a Sales Administrator, Sales Coordinator, Customer Service Administrator or similar role.
• Highly organised with excellent attention to detail.
• Confident communicating with customers and colleagues.
• Professional and personable telephone manner.
• Experienced using CRM or order processing systems.
• Able to prioritise workload and manage multiple tasks.
• Proactive and able to work independently.
• Commercially aware with a strong customer-service focus.

Responsibilities

• Taking incoming orders via phone and email.
• Responding to customer enquiries.
• Processing customer enquiries and sales orders accurately.
• Preparing quotations and sales documentation.
• Updating and maintaining customer records and CRM systems.
• Liaising with customers regarding orders, deliveries and queries.
• Monitoring order progress and keeping customers updated.
• Preparing invoices and supporting the wider sales administration process.
• Liaising with internal departments including sales, finance and stores.
• Following up quotations and customer enquiries.
• Maintaining accurate records and ensuring all paperwork is completed correctly.
• Supporting the sales team with general administration and coordination.

Skills

Organised

Attention to detail

Customer communication

Telephone manner

Independent working

Tools

CRM systems

Job description

Confidential is seeking a Sales Administrator to join a busy, established business in Bakewell. The role supports the sales team from enquiry through to order, delivering professional, efficient service to customers.

The successful candidate will be highly organised, confident in communicating with customers and colleagues, and comfortable managing multiple tasks in a fast-paced environment. Permanent position with a friendly team and free parking.