Dynamic Sales Administrator - Customer Care & Orders

Search Consultancy LTD; Montrose; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Friendly team environment

Job summary

Search Consultancy LTD is recruiting a highly organised Sales Administrator to join a busy, growing team. You will process customer orders by phone and email, update records, and provide customers with updates on order progress. We value accuracy, proactivity and excellent customer service, with a friendly, supportive team environment and a Monday–Friday schedule.

Competitive salary listed at £27,000. Applicants should have previous sales administration or customer service experience and be

Qualifications

• Previous experience in a sales administration, customer service or administrative role.
• Excellent customer service and communication skills.
• High accuracy and attention to detail.
• Ability to prioritise workload and multi-task.
• Proactive and organised approach.
• Team player with a positive attitude.

Responsibilities

• Processing customer orders received via phone, email and internal systems.
• Updating and maintaining accurate records on in-house systems.
• Providing customers with updates on the progress of their orders.
• Chasing suppliers and internal departments to ensure orders are progressing efficiently.
• Organising and coordinating delivery dates.
• Preparing and issuing quotations to customers.
• Handling customer enquiries professionally and efficiently.
• Ensuring all administration is completed accurately and within deadlines.

Skills

Customer service

Attention to detail

Data management

Prioritisation

Team player

Organised

Communication skills

MS Office

Tools

MS Office

Job description

Search Consultancy LTD is recruiting a highly organised Sales Administrator to join a busy, growing team. You will process customer orders by phone and email, update records, and provide customers with updates on order progress. We value accuracy, proactivity and excellent customer service, with a friendly, supportive team environment and a Monday–Friday schedule.

Competitive salary listed at £27,000. Applicants should have previous sales administration or customer service experience and be