Sales Order Processor

The Best Connection; Wakefield; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Weekly pay

Temporary contract until Christmas

Development opportunities

Friendly team environment

Job summary

The Best Connection are recruiting on behalf of a prestigious manufacturing client based in Normanton for Sales Order Processors to join their busy office team on a temporary contract running until Christmas.

This role supports the processing of customer orders and enquiries with a focus on accuracy and high-level customer service within a fast-paced environment. The position offers weekly pay, standard hours, and progression opportunities during a busy project period.

Qualifications

• Previous experience in a sales administration, order processing, or customer service environment.
• Strong attention to detail and accuracy.
• Excellent communication and organisational skills.
• Proficient in Microsoft Office, especially Excel and Outlook.
• Able to multitask and manage a busy workload.
• Customer service oriented with professionalism.
• Capable of meeting deadlines under pressure.

Responsibilities

• Process and allocate incoming customer enquiries and orders using the company CRM system.
• Accurately input and manage customer orders.
• Check orders thoroughly to ensure accuracy and completeness.
• Investigate, resolve, and monitor order-related issues.
• Communicate effectively with internal departments to ensure smooth order fulfilment.
• Produce reports and provide administrative support as required.
• Deliver excellent customer service while managing multiple priorities.
• Maintain accurate records and update internal systems.

Skills

Attention to detail

Communication

Organisational skills

Multitasking

Customer service

Problem-solving

Working under pressure

Tools

Excel

Outlook

Microsoft Office

Job description

The Best Connection are recruiting on behalf of a prestigious manufacturing client based in Normanton for Sales Order Processors to join their busy office team on a temporary contract running until Christmas.

This is a fantastic opportunity to join a fast-paced and growing business, supporting the processing of customer orders and enquiries while ensuring a high level of accuracy and customer service.

• £12.90 per hour for the first 12 weeks
• Increases to £13.23 per hour after 12 weeks
• 37.5 hours per week
• Weekly pay through The Best Connection
• Monday to Friday working pattern

Working Hours

Alternating weekly shifts:

• Week 1: 9:00am - 5:00pm
• Week 2: 8:00am - 4:00pm

The Role

As a Sales Order Processor, you will play a key role in managing customer enquiries and processing orders efficiently and accurately. Working within a busy administration team, you will ensure orders are correctly entered onto internal systems, monitor progress, resolve issues, and liaise with internal departments to provide excellent customer support.

This position would suit someone with previous sales administration or order processing experience who thrives in a fast-paced environment and has a keen eye for detail.

Key Responsibilities

• Process and allocate incoming customer enquiries and orders using the company CRM system.
• Accurately input and manage customer orders.
• Check orders thoroughly to ensure accuracy and completeness.
• Investigate, resolve, and monitor order-related issues.
• Communicate effectively with internal departments to ensure smooth order fulfilment.
• Produce reports and provide administrative support as required.
• Deliver excellent customer service while managing multiple priorities.
• Maintain accurate records and update internal systems.

What We're Looking For

• Previous experience in a sales administration, order processing, or customer service environment.
• Strong attention to detail and accuracy.
• Excellent communication and organisational skills.
• Good working knowledge of Microsoft Office, particularly Excel and Outlook.
• Ability to multitask and manage a busy workload effectively.
• Strong customer service skills with a professional approach.
• Confident decision-maker with good problem-solving abilities.
• Ability to work under pressure and meet deadlines.

Why Apply?

• Weekly pay through The Best Connection.
• Opportunity to gain valuable experience with a leading manufacturing business.
• Friendly and supportive working environment.
• Potential to develop your administration and customer service skills within a busy office setting.