Order Processor

GetRecruited UK Ltd; Stretford; On-site; GBP 27,000 - 33,000; Full time

Job summary

GetRecruited (UK) Ltd in Manchester is seeking a diligent Sales Order Processor to manage the full order cycle from enquiry to delivery.

You will coordinate with merchandising, warehouse and quality control to meet delivery targets while delivering excellent service in a fast-paced office-based environment. Strong communication and organisational skills are essential; Sage experience is a plus.

Qualifications

• Strong verbal and written communication skills.
• Highly organised with the ability to manage multiple tasks.
• Confident telephone manner and proactive approach.

Responsibilities

• Handle incoming customer calls and enquiries.
• Process and manage customer sales orders from start to finish.
• Coordinate with merchandising, warehouse, distribution and quality control teams.
• Build relationships with existing account customers and promote products over the phone.

Skills

Organised

Communication

Telephone manner

Prioritisation

Tools

Sage

Job description

Sales Order Processor

Manchester - Office Based

Up to £30,000

The Role:

We are recruiting for an established and successful business looking to add a Sales Order Processor to their team.

This is a varied position where you will take responsibility for the sales order process from initial customer enquiry through to delivery. You will process and manage orders while liaising closely with internal teams, including merchandising, warehouse, distribution and quality control, to ensure delivery targets are achieved and customers receive an excellent level of service.

The role requires someone who is highly organised, comfortable taking responsibility for their workload and able to use their own initiative. You will need to confidently prioritise multiple tasks while working effectively within a busy sales environment.

Key Responsibilities:

• Handling incoming customer calls and enquiries
• Processing and managing customer sales orders
• Liaising with internal departments to coordinate orders and deliveries
• Building relationships with existing account customers
• Promoting products over the telephone to help generate and increase business
• Providing a high standard of customer service throughout the order process
• Completing general administration and office duties to support the smooth running of the sales department

The Person:

• Previous sales, sales administration or customer service experience would be beneficial, particularly if you are confident communicating with customers over the telephone
• You will ideally be organised, proactive and comfortable working in a fast-paced environment where priorities can change throughout the day
• Experience using Sage would be advantageous but is not essential
• Excellent verbal and written communication skills
• A confident and professional telephone manner

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