Sales Order Processor

Linkster Recruitment; South Derbyshire; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Salary £28k

Bonus 10%

Full-time

Weekday hours

Flexible scheduling

Job summary

Linkster Recruitment is seeking a Sales Order Processor for a fast-paced building materials client based at Burton Gateway. You will act as the main contact for customers, process orders accurately and collaborate with the sales team to develop new opportunities.

This full-time role offers a starting salary of £28,000 with a 10% performance bonus and weekday-only hours. A pro-active, detail-oriented approach and experience with ERP/CRM systems are desirable.

Qualifications

• Experience in customer service or sales order processing in fast-paced environments.
• Strong communication and organisational skills.
• Proactive with ability to identify sales opportunities and upsell.

Responsibilities

• Respond to customer enquiries promptly, professionally and accurately.
• Manage incoming calls while entering and processing orders efficiently.
• Process sales orders accurately to deliver a high-quality customer experience.
• Work closely with the sales team to develop business with new and existing customers.
• Prepare quotations, follow up opportunities and convert enquiries into orders.
• Identify suitable upselling opportunities to increase product specifications and order volumes.
• Proactively identify sales opportunities and make outbound customer calls.
• Develop strong knowledge of the product range and represent the business professionally as a brand ambassador.
• Maintain accurate information across ERP and CRM systems and identify opportunities to improve processes.
• Collaborate with internal teams to ensure orders are delivered smoothly and customers receive excellent service.

Skills

Customer service

Sales order processing

Operational administration

Communication

Organisation

Attention to detail

ERP

CRM

Proactive selling

Professional development

Tools

ERP

CRM

Job description

We are recruiting on behalf of an established client in the building materials sector for a Sales Order Processor based at Burton Gateway. Due to the location of the site, applicants will need their own transport unless they live locally.

Position Overview

We are looking for a commercially minded, proactive and driven individual with a positive approach. As the main point of contact for customers throughout the order process, you will deliver excellent service through clear communication, a professional telephone manner and the ability to remain calm under pressure. You will thrive in a fast-paced environment, work confidently both independently and as part of a team, and contribute to a strong “one team” culture.

Working Environment

• Full-time, permanent position: 40 hours per week, Monday to Friday
• Flexible start and finish times
• Office-based at Burton Gateway

Key Responsibilities Sales Order Processor

• Respond to customer enquiries promptly, professionally and accurately
• Manage incoming calls while entering and processing orders efficiently
• Process sales orders accurately to deliver a high-quality customer experience
• Work closely with the sales team to develop business with new and existing customers
• Prepare quotations, follow up opportunities and convert enquiries into orders
• Identify suitable upselling opportunities to increase product specifications and order volumes
• Proactively identify sales opportunities and make outbound customer calls
• Develop strong knowledge of the product range and represent the business professionally as a brand ambassador
• Maintain accurate information across ERP and CRM systems and identify opportunities to improve processes
• Collaborate with internal teams to ensure orders are delivered smoothly and customers receive excellent service

Key Skills and Experience Required Sales Order Processor

• Experience in customer service, sales order processing or operational administration is desirable
• Previous experience in a similar fast-paced, customer-focused role is preferred
• Strong communication, organisation and attention to detail
• A proactive, commercially aware approach and confidence in identifying sales opportunities
• Comfortable using ERP, CRM and general office systems
• A commitment to professional development and continuous improvement

Benefits Sales Order Processor

• Starting salary of £28,000 per annum
• 10% performance-related bonus
• Permanent, full-time employment with regular weekday hours
• Flexible start and finish times

Linkster Recruitment provides end-to-end temporary, contract and permanent recruitment solutions across the supply chain, including engineering, warehousing, manufacturing and clerical roles