Sales Ops Leader: CRM, Forecasting & Process Enablement

Appear; Southampton; On-site; GBP 70,000 - 110,000; Full time

Job summary

Appear is seeking an experienced Sales Operations professional to streamline processes, implement CRM and ERP systems, and enable the sales team to operate at peak productivity. You will define quarterly objectives, standardise reporting, and deliver data-backed performance insights.

The role requires strong programme capabilities, experience with Salesforce and NetSuite, and deep knowledge of end-to-end sales processes across an international organisation.

Qualifications

• 7+ years of relevant experience supporting sales business processes.

Responsibilities

• Implement, not just recommend. Manage the sales operations process to enable sales team productivity, and implement processes that optimise cross-functional collaboration.
• Give sales leaders a clear view. Define quarterly objectives, standardise reporting, create dashboards in Salesforce, and manage KPIs behind data-backed decisions.
• Keep the pipeline moving. Streamline the sales pipeline, identify bottlenecks, and support forecasting and performance insight.
• Use our systems well. Manage CRM data consistency in Salesforce and NetSuite, expand CRM adoption across departments.
• Make the numbers land. Collate, analyse, and present commercial performance data for senior decision making.

Skills

Programme management

Salesforce management

ERP familiarity

Sales forecasting & pipelines

Negotiation & presentation

Education

Higher education

Tools

Salesforce

NetSuite ERP

Job description

Appear is seeking an experienced Sales Operations professional to streamline processes, implement CRM and ERP systems, and enable the sales team to operate at peak productivity. You will define quarterly objectives, standardise reporting, and deliver data-backed performance insights.

The role requires strong programme capabilities, experience with Salesforce and NetSuite, and deep knowledge of end-to-end sales processes across an international organisation.