Sales Operations Leader — Hybrid (Luton), Data-Driven Growth

BDA, LLC; Luton; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

BDA seeks a Sales Operations Manager to lead a high-performing team and drive operational excellence across Sales. The role blends leadership with data-driven process optimization, focusing on efficiency, accuracy, and scalability in a fast-paced environment.

The successful candidate will develop talent, align with Sales Leaders, and own strategic initiatives while delivering measurable KPIs and an outstanding customer experience. Hybrid in Luton, UK, with onsite probation.

Qualifications

• 5+ years of experience managing a team of 10+ employees.
• 5+ years of experience in Sales Operations, Sales, or Customer Service Management.
• Proven track record of driving operational improvements and leading process optimizations.
• Experience utilizing data analytics and reporting tools to support business decisions.
• University degree preferred but not required.

Responsibilities

• Oversee day-to-day operations of the sales operations team to ensure resources are used effectively and in alignment with policies.
• Analyze KPIs and trends to make data-driven decisions aligned with business objectives.
• Implement and refine processes to enhance efficiency, accuracy, and productivity.
• Collaborate with cross-functional teams to align Sales Operations with Sales and other business units.
• Act as primary problem solver, identifying bottlenecks and implementing solutions.

Skills

Sales Leadership

Data Analytics

Process Improvement

Cross-functional

Strategic Thinking

People Management

Time Management

Attention to Detail

Customer Focus

Education

University degree preferred

Tools

Salesforce

Excel

PowerPoint

Outlook

Tableau

Job description

BDA seeks a Sales Operations Manager to lead a high-performing team and drive operational excellence across Sales. The role blends leadership with data-driven process optimization, focusing on efficiency, accuracy, and scalability in a fast-paced environment.

The successful candidate will develop talent, align with Sales Leaders, and own strategic initiatives while delivering measurable KPIs and an outstanding customer experience. Hybrid in Luton, UK, with onsite probation.