Sales & Operations Executive

Prestige Recruitment Group; Liverpool; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading recruitment group is seeking a Sales & Operations Executive in Liverpool. The successful candidate will have a strong sales and operational background in freight forwarding, focusing on customer satisfaction and business development. Join a dynamic team and contribute to exciting growth opportunities in the industry.

Benefits

Excellent benefits package

Yearly bonus

Qualifications

• Proven experience in freight forwarding or shipping, with a focus on LCL.
• Strong understanding of international logistics, Incoterms, and global trade.
• Highly organised, detail-oriented, and able to manage workload independently.

Responsibilities

• Proactively acquire new business through outbound calls, emails, and client visits.
• Build tailored freight solutions to meet customer needs.
• Prepare and negotiate competitive quotes and contracts.

Skills

Sales ability

Customer-focused mindset

Market awareness

Attention to detail

Excellent communication skills

Strong customer service

Multitasking

IT skills

Job description

Sales & Operations Executive – Liverpool Salary £30,000-£36,000

Looking for a driven Sales and Operations Executive to join an expanding team in Liverpool. This is a fantastic opportunity for someone with a strong background in freight forwarding—especially LCL—who is passionate about business development and providing excellent customer service.

Key Responsibilities

• Proactively acquire new business through outbound calls, emails, and client visits.
• Build tailored freight solutions to meet customer needs.
• Prepare and negotiate competitive quotes and contracts.
• Monitor market trends and maintain a healthy sales pipeline.
• Represent the company at trade events and assist the UK Sales Manager on joint customer calls.
• Support shipment coordination, tracking, and status updates.
• Step in to manage operations during busy periods or team absences.
• Prepare shipping documentation and liaise with overseas agents and carriers.
• Resolve customer queries and maintain high service standards.

Ideal Candidate:

• Commercial: Strong sales ability, market awareness, and a customer-focused mindset.
• Operational: Solid understanding of freight forwarding, keen eye for detail, and ability to troubleshoot.
• Interpersonal: Excellent communication skills, adaptable team player, and well-organised.
• Personal: Resilient, proactive, flexible, and professional in all interactions.
• Proven experience in freight forwarding or shipping, with a focus on LCL.
• Good knowledge of international logistics, Incoterms, and global trade.
• Strong customer service, multitasking, and IT skills.
• Highly organised, detail-oriented, and able to manage workload independently.
• Familiarity with ocean carriers and working with overseas partners/agents.

Monday – Friday 37.5 hours a week

Salary £30,000-£36,000 Plus yearly bonus

Excellent benefits package

Please apply with your CV!!