Sales Operations Executive

SYNNEX; Warrington; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Sales Operations Executive to enhance customer experience through efficient sales order processing and support internal sales functions. The role requires attention to detail, excellent organizational and communication skills, and a customer-centric approach. Join us to thrive in a supportive, diverse work environment.

Benefits

Private healthcare

Holiday purchase scheme

Increased holiday entitlement with service

Paid time off for 'moments that matter'

Enhanced maternity and family leave

Employee Assistance Programme

Career progression paths

Responsibilities

• Process sales orders accurately and timely.
• Support internal sales with quotations.
• Manage customer queries efficiently.
• Build strong relationships with internal teams.

Skills

Attention to detail

Process driven

Customer focused

Organisational skills

Time management

Numerate

Communication skills

Customer relations

Job description

At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible.

We prioritise the wellbeing, growth, and inclusivity of our diverse workforce. Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish.

We are both passionate about our people and about the environment. Year- on-year we have reduced energy consumption in our UK offices by 19.2% - all of which means less carbon footprint and a more efficient TD SYNNEX UK&I.

If you are as excited as we are to be part of shaping our future business and will live by all of our core values we’d like to hear from you.

We can offer you:

• A value-based culture - all of our co-workers commit to living by our shared core values bringing everyone together in an inclusive culture with a real sense of community.

• Outstanding benefits package including private healthcare, holiday purchase scheme, increased holiday entitlement with service and additional 'moments that matter' paid time off.

• Enhanced maternity and family leave.

• Benchmarked salary and progression paths.

• Hyrid working environment

• Employee Assistance Programme

As a Sales Operations Executive you will provide an excellent customer experience through the accurate and timely processing of sales orders. You will assist the internal sales function by providing accurate quotations to support the sales cycle to achieve both team & company targets.

Within this role you will be responsible for:

• Daily order loading including any electronic order processing.

• Supporting all aspects of the sales activity to help the business achieve both team and company targets.

• Prioritising own tasks to ensure agreed deadline or SLA is achieved.

• Ownership of customer queries in an efficient and professional manner to an early resolution.

• Developing strong relationships with Internal Sales.

• Escalating any issues in a timely manner to the Sales Manager

To be successful you will have the following skills and experience:

• Strong attention to detail

• Process driven & results orientated

• Customer focused

• Excellent organisational skills

• Effective time management and prioritising skills

• Numerate

• Excellent communication skills

• Excellent customer relations skills

At TD SYNNEX, we embrace diversity and promote equal opportunities. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required.

We value the difference that you bring and offer a culture for you to thrive and succeed.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognised as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

#LI-CG1

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!