Sales Operations & Delivery Coordinator

Holt JCB Limited; West of England; On-site; GBP 21,000 - 26,000; Full time

Job summary

Holt JCB Limited in Avonmouth is seeking a Sales Administrator to provide essential support across the sales lifecycle, from order entry to delivery. The role emphasizes accuracy, timely communication, and effective coordination with customers and internal teams.

You will liaise between Sales, Customers, and JCB Finance, ensuring smooth transactions, accurate records, and proactive handling of administrative and logistical issues to maintain customer satisfaction and operational efficiency.

Qualifications

• Experience supporting sales processes and order entry.
• Attention to detail and data integrity in documentation.
• Excellent communication with internal teams and customers.
• Ability to follow procedures and manage deadlines.

Responsibilities

• Process new machine orders from the sales team accurately.
• Coordinate between Sales, Customers, and Finance to ensure smooth transactions.
• Coordinate parts ordering and delivery timelines with internal teams.
• Assist service teams with preparation, PDI, and delivery scheduling.
• Support and manage the order process, resolving admin or logistics issues.

Skills

Sales administration

Customer experience

Data accuracy

Cross-functional collaboration

System proficiency

Continuous improvement

Tools

CRM

ERP

Reporting tools

Job description

Holt JCB Limited in Avonmouth is seeking a Sales Administrator to provide essential support across the sales lifecycle, from order entry to delivery. The role emphasizes accuracy, timely communication, and effective coordination with customers and internal teams.

You will liaise between Sales, Customers, and JCB Finance, ensuring smooth transactions, accurate records, and proactive handling of administrative and logistical issues to maintain customer satisfaction and operational efficiency.