Sales Operations & CRM Administrator

Stirling Warrington Limited; Grantham; On-site; GBP 25,000 - 31,000; Full time

Job summary

Stirling Warrington Limited in Grantham, Lincolnshire, is seeking a highly organized Sales Administrator to support the sales function. The role involves processing orders, handling customer queries, and maintaining CRM and Qload systems, with a strong emphasis on accuracy and customer service.

You will liaise with internal teams to ensure product availability and timely deliveries, while building solid relationships with contractors, developers and engineers across the UK.

Qualifications

• Experience in sales administration desirable.
• Experience in manufacturing environment advantageous.
• Experience with CRM systems preferred.

Responsibilities

• Provide day-to-day administrative support across sales.
• Process customer orders and related documentation.
• Maintain CRM and Qload information.
• Respond to customer inquiries and route queries appropriately.
• Coordinate with credit control and transport teams on orders.
• Keep customers updated on deliveries and shortages.
• Assist with invoice queries and order updates.
• Promote the range of concrete products.

Skills

Organisational skills

Time management

Customer service

Attention to detail

Communication skills

Tools

CRM systems

Qload

Microsoft Excel

Outlook

Word

Job description

Stirling Warrington Limited in Grantham, Lincolnshire, is seeking a highly organized Sales Administrator to support the sales function. The role involves processing orders, handling customer queries, and maintaining CRM and Qload systems, with a strong emphasis on accuracy and customer service.

You will liaise with internal teams to ensure product availability and timely deliveries, while building solid relationships with contractors, developers and engineers across the UK.