Construction Sales Admin & CRM Support

Stirling Warrington Limited; East Midlands; On-site; GBP 25,000 - 31,000; Full time

Job summary

Stirling Warrington Limited is seeking a highly organised Sales Administrator to join its Grantham team. The role supports the sales function by processing orders, handling customer queries, and maintaining CRM information to ensure accurate, up-to-date data.

You will work closely with internal teams, liaise with credit control and transport, and keep customers informed on orders, shortages and deliveries. Prior experience in sales administration and familiarity with CRM systems are desirable.

Qualifications

• Experience in sales administration desirable.
• Manufacturing environment experience advantageous.
• Experience using CRM systems advantageous.

Responsibilities

• Provide day-to-day administrative support across the sales function.
• Respond to incoming customer enquiries and route queries to the right person.
• Process customer orders and raise the relevant documentation.
• Maintain accurate information across CRM and Qload systems.
• Build and maintain positive relationships with customers.
• Liaise with credit control and transport teams regarding orders.
• Keep customers updated on shortages, deliveries and ongoing orders.
• Provide accurate project and order updates when requested.
• Assist with invoice queries.
• Record customer complaints and ensure they are passed to the appropriate person for resolution.
• Promote the wider range of concrete products available.
• Support the wider team with additional administrative requirements.

Skills

Organisational skills

Attention to detail

Communication

Excel

Outlook

Word

Time management

Tools

Qload

CRM systems

Job description

Stirling Warrington Limited is seeking a highly organised Sales Administrator to join its Grantham team. The role supports the sales function by processing orders, handling customer queries, and maintaining CRM information to ensure accurate, up-to-date data.

You will work closely with internal teams, liaise with credit control and transport, and keep customers informed on orders, shortages and deliveries. Prior experience in sales administration and familiarity with CRM systems are desirable.