Sales Operations Coordinator — Admin, Orders & Customer Care

Huntress; Sittingbourne; On-site; GBP 24,000 - 30,000; Full time

Job summary

Huntress in Sittingbourne seeks a proactive Sales Operations Coordinator to support customer accounts, coordinate orders and maintain data accuracy in a busy chemical industry environment. This full-time, office-based role offers exposure to multiple departments and opportunities for progression.

You will manage administrative tasks, process orders, track stock and support product launches while delivering excellent customer service and ensuring timely delivery.

Qualifications

• Previous experience within administration, sales support, customer service or account coordination.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent attention to detail and accuracy.
• Confident using Microsoft Office, including Excel.
• Strong communication skills, both written and verbal.
• Comfortable working with data, systems and administrative processes.
• A proactive and positive approach with a willingness to learn.
• Ability to build strong working relationships with customers and colleagues.

Responsibilities

• Provide day-to-day administrative support to the commercial and account management teams.
• Process customer orders accurately and efficiently through internal systems.
• Coordinate customer requests and ensure information is communicated effectively across departments.
• Support the introduction of new products and help ensure projects are delivered within agreed timescales.
• Maintain accurate customer, product and pricing information.
• Monitor stock availability and work closely with internal teams to support customer demand.
• Coordinate product samples and ensure they are tracked through relevant internal processes.
• Assist with meeting preparation, travel arrangements and general team administration.
• Respond to customer enquiries and provide excellent support throughout the customer journey.

Skills

Administration experience

Sales support

Customer service

Excel

Data handling

Organisational skills

Communication skills

Tools

Microsoft Office

Job description

Huntress in Sittingbourne seeks a proactive Sales Operations Coordinator to support customer accounts, coordinate orders and maintain data accuracy in a busy chemical industry environment. This full-time, office-based role offers exposure to multiple departments and opportunities for progression.

You will manage administrative tasks, process orders, track stock and support product launches while delivering excellent customer service and ensuring timely delivery.