Sales Operations Analyst

Kinly; Greater London; Hybrid; GBP 52,000 - 68,000; Full time

Benefits offered by this job

Hybrid work arrangement

Company benefits

Job summary

Kinly is seeking a Sales Operations Analyst for an initial 6-8 month contract in London or Sunbury-upon-Thames, hybrid working available.

The role focuses on analysing sales performance, forecasting revenue, maintaining reporting, and delivering insights to improve commercial outcomes. Collaboration across Sales, Finance, Marketing, and Operations is essential to drive data-led decisions.

Qualifications

• Proven sales analyst experience.
• Strong analytics and the ability to create influential dashboard reporting.
• Deep knowledge of Sales CRMs and the process used by sales teams, including HubSpot and SAP.
• Experience with forecasting, data analysis and interpretation.
• High proficiency in Microsoft Excel with pivot tables and custom reporting.

Responsibilities

• Analyse sales performance data and identify trends.
• Monitor KPIs, conversion rates, win/loss ratios, and pipeline health.
• Produce weekly, monthly, and quarterly sales reports.
• Provide recommendations to improve sales effectiveness.
• Support CRM management, data integrity and reporting dashboards.

Skills

Sales analytics

Dashboard reporting

HubSpot

SAP

Forecasting

Excel

Tools

HubSpot

SAP

Excel

Job description

Contract Type: Full-time, Fixed Term Contract (6-8 months)

Location: London or Sunbury-upon-Thames (hybrid working is available)

Salary: Excellent salary (negotiable and dependent on experience), plus company benefits

Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.

Due to our continued progression and expansion, we now have a new opportunity for a proven Sales Operations Analyst to join our highly collaborative sales function, on an initial 6-8 months contract.

The position will be responsible for analysing sales performance, forecasting revenue, maintaining sales reporting, and providing actionable insights that improve commercial performance.

The role acts as the link between Sales, Finance, Marketing, Customer Success, and Operations, ensuring leadership teams have accurate data to drive decision-making and also supports CRM management, sales process optimisation, pipeline governance, forecasting accuracy, and sales enablement initiatives.

Key responsibilities:

• Analyse sales performance data and identify trends.
• Monitor KPIs, conversion rates, win/loss ratios, and pipeline health.
• Produce weekly, monthly, and quarterly sales reports.
• Provide recommendations to improve sales effectiveness.

Forecasting & Planning

• Build and maintain order intake forecasts and support finance revenue forecasting.
• Analyse historical sales data and market trends.
• Support territory planning, target setting, and quota management.
• Monitor forecast accuracy and provide variance analysis.

CRM & Data Management

• Ensure CRM data quality and integrity.
• Develop reporting dashboards and sales analytics.
• Drive best practices in CRM usage and compliance.
• Support system improvements and automation initiatives.
• Monitor pipeline coverage and deal progression.
• Identify risks to revenue attainment.
• Track strategic opportunities and deal performance.
• Support deal review and approval processes.

Reporting & Executive Support

• Create dashboards for sales leadership.
• Prepare board and executive-level reporting.
• Present insights and recommendations to stakeholders.
• Support business reviews and strategic planning sessions

Cross-Functional Collaboration

• Work with Marketing on lead generation and segmentation.
• Partner with Finance on forecasting and revenue analysis.
• Support Operations and Customer Success teams with reporting requirements.
• Participate in sales enablement and training programmes.
• Support sales process documentation and any associated ISO/Audit requirements as needed.

Skills and experience:

• Proven sales analyst experience
• Very strong analytical skills and the ability to create influential dashboard reporting.
• Deep knowledge and understanding of Sales CRM’s and the process adopted by sales teams, specific knowledge of HubSpot and SAP is required.
• Sales forecasting and modelling, data analysis and interpretation
• Strong numerical and statistical capabilities
• Ability to deal with a rapidly changing environment, pivot and navigate as necessary, and drive for clarity.
• Decisive execution skills, an eye for detail, and action-oriented, while maintaining good judgment in a fast-paced environment.
• Impact and influential skills at all levels of the organisation.
• High personal accountability for self and others direct reports and associated teams.
• Sales and marketing process knowledge is critical.
• High degree of Microsoft Excel proficiency, experience with pivot tables and customized data reporting from static data sources
• Excellent problem solving and analytical skills.
• Excellent organizational and presentation skills.
• Ability to build financial business cases, and present financial sales data in a meaningful and understandable manner.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email [e-mail] outlining your requirements.

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.