Commercial Operations Analyst - 12 month Maternity Cover

Chambers; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Chambers is seeking a Commercial Operations Analyst in London to support the Commercial Team within Sales Operations. The role covers commercial reporting, contract processing, Salesforce and DocuSign administration, sales enablement, and process improvements in a hybrid setup with two office days per week.

You will collaborate across Sales, Marketing and Customer Success, leveraging strong Salesforce and Excel skills; Salesforce ADM certification is highly desirable.

Qualifications

• Experience with Salesforce and Excel essential.
• Certification in Salesforce ADM desirable.
• Detail-oriented with strong communication skills.

Responsibilities

• Support the Commercial Team within Sales Operations.
• Commercial Reporting.
• Contract processing.
• DocuSign Administration.
• Sales Process Improvements.
• Sales Territory Allocations.

Skills

Salesforce

Excel

DocuSign

Attention to detail

Curiosity

Clear communication

Tools

Salesforce

DocuSign

Excel

Job description

Location: London / Hybrid (2 days in office per week)

12 month maternity cover contract

Job Description:

As a Commercial Operations Analyst within our Sales Operations function, you’ll play a key role in supporting the Commercial Team and ensuring our sales processes run efficiently and effectively. You’ll work across a broad range of areas, including commercial reporting, deal desk support, contract processing, Salesforce and DocuSign administration, sales enablement, process improvements and territory allocations.

This is a highly collaborative role, offering great exposure across Sales, Marketing and Customer Success. You’ll join a busy, adaptable Sales Operations team that values innovation, creativity and finding smarter ways of working, within a wider team with a strong and supportive culture.

We’re looking for someone who is detail-oriented, curious and eager to learn, with strong Salesforce and Excel skills. Salesforce Administrator certification is highly desirable. You’ll also need excellent written and verbal communication skills, with the ability to explain processes and deal complexities clearly, alongside a creative mindset and a genuine interest in improving efficiencies.

Main duties and responsibilities:

Commercial Operations Analyst within the Sales Operations function, responsible for supporting the Commercial Team. Main responsibilities include:

• Commercial Reporting
• Contract processing
• DocuSign Administration
• Sales Process Improvements
• Sales Territory Allocations

Why you should apply:

The Commercial Operations Analyst sits within the wider Sales Ops and Customer Success team, who have a great working culture. The role works closely with the entire Commercial Team, with great exposure to different aspects of the business, including sales, marketing & customer success. You will sit within the Sales Operations function which is a busy and ever-adapting team, which applauds innovation and efficiencies.

Skills and Experience:

• The candidate should have Salesforce experience (Salesforce ADM certification very desirable)
• Considerable attention to detail is a must
• They should be curious and ready to learn
• A spark of creativity to improve existing processes and improve efficiencies across the commercial team processes
• Great verbal and written communication with the ability to explain processes/deal intricacies

About us:

Chambers is the leading legal data and intelligence partner for lawyer, firms, and in-house teams.

We conduct over 350,000 research interviews and surveys with in-house counsel every year, and receive 62,000 submissions from 9,000 firms worldwide, giving us unrivalled insight into the legal sector.

This research powers Chambers Rankings - the definitive guide to the best legal talent - and our Intelligence, which delivers the insights helping firms and in-house teams to succeed.

Our independent, rigorous research identifies the exceptional and charts the path to success, enabling legal professionals to see with clarity, decide with confidence, and plan with ambition.

Equal Opportunity Statement:

We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change.

Applicants who identify as Disabled and/or Neurodiverse will be entitled to an interview if they meet the minimum criteria as specified in the Job Description, additionally we will offer reasonable adjustments to those who require them. Some examples of reasonable adjustments are extra time in assessments, video interviews to combat travel-based issues and advice on expected interview topics/questions.