Sales Operations & Accounts Coordinator

Mulberry Recruitment; Greater London; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Bonus

Job summary

Mulberry Recruitment is seeking a proactive Sales Administrator in Wimbledon to join a growing sports business. You will sit at the heart of the customer journey, coordinating orders, inquiries and delivery with sales, logistics and operations.

The role offers exposure to proactive selling, account development and commercial analysis, with a focus on accuracy and customer satisfaction. Strong Excel and ERP/CRM experience are desirable.

Qualifications

• Experience in a customer-facing, sales admin or commercial role.
• Strong communication and relationship-building skills.
• Attention to detail and excellent organisational ability.

Responsibilities

• Manage customer orders from initial order to delivery.
• Be a key contact for customers, updating them and resolving queries.
• Check stock and suggest alternatives when unavailable.
• Monitor customer accounts, credit limits and balances.
• Collaborate with sales, logistics, credit and operations to keep processes smooth.
• Coordinate invoicing and resolve delivery/order issues.
• Build strong relationships with customers and key accounts.
• Make proactive outbound calls to existing customers to create new opportunities.
• Identify opportunities to grow existing accounts through data review.

Skills

Customer-facing

Sales administration

Data analysis

Excel

Education

Experience with ERP/CRM

Tools

ERP or CRM system

Microsoft Excel

Job description

Mulberry Recruitment is seeking a proactive Sales Administrator in Wimbledon to join a growing sports business. You will sit at the heart of the customer journey, coordinating orders, inquiries and delivery with sales, logistics and operations.

The role offers exposure to proactive selling, account development and commercial analysis, with a focus on accuracy and customer satisfaction. Strong Excel and ERP/CRM experience are desirable.