Sales Onboarding & Learning Specialist

Together Financial Services Limited; United Kingdom; Remote; GBP 30,000 - 45,000; Full time

Benefits offered by this job

26 days holiday

Birthday day off

Bank holidays

Discretionary annual bonus plus Shared

Life assurance and critical illness

Travel season ticket loans

Ride to work scheme

Local gym access

Bar/restaurant discounts

Job summary

Together Financial Services Limited is seeking an Operational Trainer to support onboarding and development of new colleagues within Sales. The role uses a blended learning approach to help recruits gain technical knowledge and skills to achieve competence and thrive in their roles.

You will contribute to the design and delivery of colleague academies, align training with the Together framework, and monitor recruitment training effectiveness with stakeholders across Risk, Talent, HR, and

Qualifications

• Proven experience in training delivery, ideally within financial services or a regulated environment.
• Experience in a sales focused role.
• Strong understanding of onboarding processes and adult learning principles.
• Excellent communication and facilitation skills.
• Ability to analyse performance data and provide actionable feedback.
• Experience designing training materials and programmes.
• Collaborative mindset with strong stakeholder management skills.
• Ability to apply the 70:20:10 model when designing learning journeys.

Responsibilities

• Deliver engaging and effective onboarding programmes for new colleagues.
• Ensure new recruits understand business processes, systems, and compliance requirements.
• Support individuals in achieving role competence within agreed timeframes.
• Collaborate with Risk, Central Talent and Development, HR, recruitment, operations and business stakeholders to design and run colleague academies that align to Together framework.
• Deliver structured training programmes to cohort groups, ensuring formal learning is reinforced through workplace application, coaching, feedback and peer learning in line with the 70:20:10 model.
• Continuously improve content based on feedback, business needs and strategic priorities.
• Track progress and performance of new recruits during onboarding and academy phases.
• Provide insights and feedback to the recruitment team to enhance future hiring decisions.

Skills

Training delivery

Onboarding processes

Adult learning principles

Facilitation skills

Stakeholder management

Communication skills

LMS platforms

Coaching or mentoring

Education

CIPD Level 3+ in Learning & Development

Tools

LMS platforms

Digital learning tools

Job description

Together Financial Services Limited is seeking an Operational Trainer to support onboarding and development of new colleagues within Sales. The role uses a blended learning approach to help recruits gain technical knowledge and skills to achieve competence and thrive in their roles.

You will contribute to the design and delivery of colleague academies, align training with the Together framework, and monitor recruitment training effectiveness with stakeholders across Risk, Talent, HR, and