Sales Learning & Onboarding Lead

Together - loans, mortgages & finance; Cheadle; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

26 days holiday + birthday

Company holiday homes

Discretionary annual bonus

Shared Reward Bonus

Matched pension contribution

Health cash plan

Private medical insurance

Life assurance & critical illness

Travel season ticket loans

Ride to work scheme

Free gym access

Discounts at local bar/restaurant

Job summary

Together is seeking an Operational Trainer to onboard and develop new colleagues within Sales. You will deliver engaging onboarding in a blended learning approach, aligning with the 70:20:10 model, and work with Risk, Talent, HR and Recruitment to build cohesive colleague academies that support Together’s framework.

You will monitor progress, provide feedback, and help refine training strategies to ensure timely competence and strong performance across cohorts.

Qualifications

• Proven experience in training delivery within financial services or regulated environments.
• Experience in a sales-focused role is essential.
• Strong onboarding knowledge and adult learning principles.
• Excellent communication and facilitation skills.
• Ability to analyse performance data and provide actionable feedback.
• Experience designing training materials and programmes.
• Collaborative with strong stakeholder management skills.
• Experience applying the 70:20:10 model in learning journeys.

Responsibilities

• Deliver onboarding programmes for new colleagues to ensure quick competency.
• Explain business processes, systems, and compliance requirements clearly.
• Support individuals to achieve role competence within agreed timeframes.
• Collaborate with Risk, Central Talent and Development, HR, recruitment, and operations to design learning aligned to the Together framework.
• Run cohort-based trainings with formal learning reinforced through workplace application and coaching.
• Continuously improve content based on feedback and strategic needs.
• Track progress and performance of new recruits during onboarding and academy phases.

Skills

Training delivery

Sales experience

Onboarding

Communication

Performance data analysis

Training materials

Stakeholder management

70:20:10 model

Education

CIPD Level 3+ in Learning & Development

Tools

LMS platforms

Job description

Together is seeking an Operational Trainer to onboard and develop new colleagues within Sales. You will deliver engaging onboarding in a blended learning approach, aligning with the 70:20:10 model, and work with Risk, Talent, HR and Recruitment to build cohesive colleague academies that support Together’s framework.

You will monitor progress, provide feedback, and help refine training strategies to ensure timely competence and strong performance across cohorts.