Sales Office Supervisor

The Work Shop Resourcing Ltd; Verwood; On-site; GBP 35,000 - 45,000; Full time

Job summary

Our client in Verwood seeks a dynamic Sales Office Supervisor to oversee a small team of Sales Administrators and manage day-to-day operations, invoicing, reporting, and CRM usage. The role blends managerial oversight with project-driven tasks and requires strong organisation, leadership, and communication skills.

You will coordinate tender processes, maintain showroom standards, handle price lists, and generate regular sales and stock reports, while ensuring smooth liaison with suppliers and

Qualifications

• Proven experience in a managerial role.
• Excellent organisational and leadership skills.
• Strong communication and interpersonal abilities.
• Attention to detail and ability to multitask.
• Proficiency in using relevant software and systems.
• Knowledge of sales processes and customer service.

Responsibilities

• Oversee administration of price changes, such as customer order updates.
• Create and maintain trade price lists by brand.
• Monitor and understand bespoke system elements, e.g Automatic customer invoicing.
• Be aware of inbound brand deliveries, running and preparing a report on new available customer orders.
• Handle all inquiries and reservations related to hotel accommodation, including obtaining corporate rates, and dinner reservations.
• Oversee office phone group maintenance, including managing out-of-hours messages.
• Ensure various Sales Office Administrator reports are run and those for other departments are processed where applicable.
• Ensure all sales order processing and customer account maintenance are met.
• Answer customer, consumer, and brand inquiries.
• Ensure the daily system backup is run.

Skills

Managerial experience

Organisational skills

Leadership

Communication

Attention to detail

Software proficiency

Sales processes knowledge

Job description

Our client, a wholesale distributor, is seeking a dynamic and organised Sales Office Supervisor to join their team in Verwood. The successful candidate will play a crucial role in overseeing various managerial, project-based, day-to-day tasks and support a small team of Sales Administrators.

Key Responsibilities of the Sales Office Supervisor

Managerial role of The Sales Office Supervisor

• Recruit, train, and mentor team members and ensuring the phone lines are covered.
• Monitor and record annual leave and absence.
• Inclusion in company, sales, and operations meetings.
• Ensure month-end invoicing is completed in a timely manner.
• Liaise with the software company to address issues, perform maintenance, and implement new functions when necessary.

Project based roles of the Sales Office Supervisor

• Understand and oversee tender contracts and 'extracurricular' customers (2, 3 accounts).
• Oversee customer consignment stock.
• Maintain showroom and ensure its proper maintenance.
• Run regular and ad hoc reports, including sales value and volume, stock status, backorders, stock clearance, and margin-related reports.

Tasks of the Sales Office Supervisor

• Oversee administration of price changes, such as customer order updates.
• Create and maintain trade price lists by brand.
• Monitor and understand bespoke system elements, e.g Automatic customer invoicing.
• Be aware of inbound brand deliveries, running and preparing a report on new available customer orders.
• Handle all inquiries and reservations related to hotel accommodation, including obtaining corporate rates, and dinner reservations.
• Oversee office phone group maintenance, including managing out-of-hours messages.
• Ensure various Sales Office Administrator reports are run and those for other departments are processed where applicable.
• Ensure all sales order processing and customer account maintenance are met.
• Answer customer, consumer, and brand inquiries.
• Ensure the daily system backup is run.

Key Skills & Requirements of the Sales Office Supervisor

• Proven experience in a managerial role.
• Excellent organisational and leadership skills.
• Strong communication and interpersonal abilities.
• Attention to detail and ability to multitask.
• Proficiency in using relevant software and systems.
• Knowledge of sales processes and customer service