Sales Office Lead & Operations Manager

The Work Shop Resourcing Ltd; Verwood; On-site; GBP 35,000 - 45,000; Full time

Job summary

Our client in Verwood seeks a dynamic Sales Office Supervisor to oversee a small team of Sales Administrators and manage day-to-day operations, invoicing, reporting, and CRM usage. The role blends managerial oversight with project-driven tasks and requires strong organisation, leadership, and communication skills.

You will coordinate tender processes, maintain showroom standards, handle price lists, and generate regular sales and stock reports, while ensuring smooth liaison with suppliers and

Qualifications

• Proven experience in a managerial role.
• Excellent organisational and leadership skills.
• Strong communication and interpersonal abilities.
• Attention to detail and ability to multitask.
• Proficiency in using relevant software and systems.
• Knowledge of sales processes and customer service.

Responsibilities

• Oversee administration of price changes, such as customer order updates.
• Create and maintain trade price lists by brand.
• Monitor and understand bespoke system elements, e.g Automatic customer invoicing.
• Be aware of inbound brand deliveries, running and preparing a report on new available customer orders.
• Handle all inquiries and reservations related to hotel accommodation, including obtaining corporate rates, and dinner reservations.
• Oversee office phone group maintenance, including managing out-of-hours messages.
• Ensure various Sales Office Administrator reports are run and those for other departments are processed where applicable.
• Ensure all sales order processing and customer account maintenance are met.
• Answer customer, consumer, and brand inquiries.
• Ensure the daily system backup is run.

Skills

Managerial experience

Organisational skills

Leadership

Communication

Attention to detail

Software proficiency

Sales processes knowledge

Job description

Our client in Verwood seeks a dynamic Sales Office Supervisor to oversee a small team of Sales Administrators and manage day-to-day operations, invoicing, reporting, and CRM usage. The role blends managerial oversight with project-driven tasks and requires strong organisation, leadership, and communication skills.

You will coordinate tender processes, maintain showroom standards, handle price lists, and generate regular sales and stock reports, while ensuring smooth liaison with suppliers and