Sales Office Manager

Adecco Portugal; East Midlands; On-site; GBP 32,000 - 52,000; Full time

Job summary

Adecco is seeking a hands-on Sales Office Manager to lead a small, busy team in Chesterfield. This working manager role combines day-to-day operations with accountability for office performance and processes.

You will balance people management, process improvement, and hands-on delivery to ensure the office functions as a high-performing unit with clear structure and strong accountability.

Qualifications

• Proven track record of managing a small sales or service team.
• Able to analyse performance metrics and act on findings.
• Confident when handling sales calls and coaching team members.
• Highly organised with consistent routines.
• Experience in trade sales and/or distribution is beneficial.

Responsibilities

• Manage the daily operations of the sales office to maximise revenue and protect customer relationships.
• Set weekly plans for the team focusing on quote follow-ups and new business development.
• Review and monitor office performance, adjusting resources to meet targets.
• Coach and develop the sales team on selling techniques, systems and product knowledge.
• Create and maintain robust processes for smooth office operation, including absence periods.
• Establish clear responsibilities and strong links between the office and wider operations.
• Monitor performance, drive continuous improvement, and own the office results.
• Lead a monthly commercial review with the Commercial Director to align on performance.

Job description

Job Title:

Sales Office Manager

Our client, a leading organisation in Chesterfield with a long standing history of quality service and products, is seeking a dynamic and results-driven Sales Office Manager to lead their sales office!

Role Overview:

We are looking for a hands-on Sales Office Manager to lead a small, busy team. This is a working manager role, combining day-to-day operational involvement with overall responsibility for office performance and processes. The successful candidate will be a proactive leader who enjoys balancing people management, process improvement, and hands-on operational delivery. You will be accountable for ensuring the office functions as a high-performing unit, with strong systems, clear structure, and a culture of accountability.

Key Responsibilities:

• Manage the daily operations of the sales office, creating a positive, supportive and results driven environment that maximises revenue and protects customer relationships
• Set weekly plans for the team, focusing on quote follow-ups, account reactivation calls, and new business development
• Review and monitor office performance, adjusting resources as necessary to meet targets
• Coach and develop the sales team on effective selling techniques, systems skills, and product knowledge
• Creating and maintaining robust processes that enable the office to operate effectively, even during periods of absence.
• Establishing clear responsibilities and strong working relationships between the office and wider operational functions.
• Monitoring performance, driving continuous improvement, and taking ownership of the office's overall results.
• Lead a monthly commercial review with the Commercial Director to align on performance.

Key Requirements:

• Proven track record of managing a small sales or service team
• Comfortable working with data, with the ability to analyse performance metrics and act on findings
• Credible and confident when handling sales calls and coaching team members
• Highly organised and consistent, ensuring routines are maintained
• Experience in trade sales and/or distribution is beneficial

This is a full time, permanent office-based role in Chesterfield.

This is an exciting opportunity for an individual who thrives in a fast-paced environment and is passionate about driving sales performance and nurturing a dedicated team!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.