Sales Office Coordinator - Quotations & Orders

Confidential; Ipswich; On-site; GBP 22,000 - 28,000; Full time

Job summary

Polkadotfrog is seeking a proactive Sales Office Co-ordinator for our Ipswich HQ. This full-time role runs Monday to Friday, 9:00am–5:00pm, and focuses on supporting the sales office, handling quotations, orders and deliveries with accuracy.

You will build strong customer and supplier relationships, coordinate pricing and stock, and ensure KPIs and deadlines are met. The ideal candidate has admin or sales support experience, superb attention to detail and the ability to work both independently

Qualifications

• Previous experience in administration, customer service or sales support, ideally with order processing and invoicing experience.
• Exceptional attention to detail, accuracy and data validation skills.
• Strong organisational and communication skills, with the ability to prioritise workloads and meet deadlines.
• Proactive and solution-focused, with the ability to work independently and collaboratively in a fast-paced environment.
• Advanced Microsoft Office skills, particularly Excel, Word and Teams; knowledge of logistics, stock management and delivery coordination would be advantageous.

Responsibilities

• Prepare project quotations and process sales and purchase orders, ensuring accuracy and meeting customer deadlines.
• Prepare and check customer invoices, managing invoice queries, credit notes, returns and non-conformances.
• Build strong customer and supplier relationships, handling queries and resolving issues proactively.
• Coordinate pricing, stock availability and customer deliveries, working closely with internal departments to meet project timescales.
• Prioritise workloads to meet departmental KPIs, maintain effective communication and provide administrative support to the wider team.

Skills

Organisational skills

Communication skills

Attention to detail

Problem solving

Data validation

Tools

Excel

Word

Teams

Job description

Polkadotfrog is seeking a proactive Sales Office Co-ordinator for our Ipswich HQ. This full-time role runs Monday to Friday, 9:00am–5:00pm, and focuses on supporting the sales office, handling quotations, orders and deliveries with accuracy.

You will build strong customer and supplier relationships, coordinate pricing and stock, and ensure KPIs and deadlines are met. The ideal candidate has admin or sales support experience, superb attention to detail and the ability to work both independently