Sales Office Coordinator: Quotes, Orders & Delivery Prowess

polkadotfrog Limited; Ipswich; On-site; GBP 21,000 - 32,000; Full time

Job summary

Polkadotfrog Limited in Ipswich is seeking a proactive Sales Office Co-ordinator to join our busy, customer-focused team. This full-time role runs Monday to Friday, 9:00am–5:00pm and centers on supporting the sales office, handling quotations and processing orders.

You will coordinate deliveries, prepare and check invoices, and maintain strong relationships with customers and suppliers to meet project deadlines.

Qualifications

• Experience in administration, customer service or sales support.
• Data accuracy and attention to detail.
• Ability to manage multiple tasks and deadlines.
• Experience with quotes, orders and invoicing is beneficial.

Responsibilities

• Prepare project quotations and process sales and purchase orders, ensuring accuracy and meeting customer deadlines.
• Prepare and check customer invoices, managing invoice queries, credit notes, returns and non-conformances.
• Build strong customer and supplier relationships, handling queries and resolving issues proactively.
• Coordinate pricing, stock availability and customer deliveries, working closely with internal departments to meet project timescales.
• Prioritise workloads to meet departmental KPIs, maintain effective communication and provide administrative support to the wider team.

Skills

Administration

Customer service

Sales support

Order processing

Invoicing

Tools

Excel

Word

Teams

Job description

Polkadotfrog Limited in Ipswich is seeking a proactive Sales Office Co-ordinator to join our busy, customer-focused team. This full-time role runs Monday to Friday, 9:00am–5:00pm and centers on supporting the sales office, handling quotations and processing orders.

You will coordinate deliveries, prepare and check invoices, and maintain strong relationships with customers and suppliers to meet project deadlines.