Sales / Office Administrator

JR Recruitment; Lockington; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Lovely working environment

Small team

Free parking

Immediate start

Job summary

JR Recruitment is seeking a Sales / Office Administrator in Lockington, Derbyshire. This fixed-term contract (12 months) offers a busy role supporting a Sales team with comprehensive admin duties and data management.

The successful candidate will handle orders, quotes, and customer inquiries from Monday to Friday, with a focus on accuracy and proactive service. The role includes maintaining Salesforce records, coordinating visits to head office in Germany, and ensuring timely reporting and

Qualifications

• Experience in office administration or similar roles.
• Strong computer skills and proficiency with standard software (e.g., MS Office).
• Ability to multi-task, prioritise and stay organised in a busy environment.
• Attention to detail with accurate data entry and reporting.
• Customer-focused approach with proactive communication.

Responsibilities

• Answer customer queries by phone, email and webchat.
• Process orders and manage call-off schedules.
• Maintain Salesforce database with accurate information.
• Support external retail and project sales teams.
• Prepare quotes for customers and format into official documents.
• Coordinate trips to head office in Germany.
• Order office supplies as required.
• Assist with ad hoc research projects for management.
• Respond to aftersales queries promptly.
• Format and distribute weekly customer reports.
• Process monthly statements and flag overdue invoices.
• Schedule weekly deliveries with customers and couriers.
• Cover other office duties during colleagues' absence.

Skills

Administration experience

Excellent computer skills

Independent thinker

Prioritise and organise workload

Attention to detail

Proactive customer focus

Team orientation

Tools

Salesforce

Job description

Sales / Office Administrator

Fixed Term Contract (12 months)

Lockington, Derbyshire

c. £30,000

Our client is a manufacturing business employing c. 400 people in over 30 international countries. The family-owned business was founded in the 1950’s in Germany, where the Headquarters are still based..

We are looking for a detail-oriented and highly organised Office Administrator to support a busy Sales team.

Responsibilities

• Answering customer queries by telephone, email and live webchat function
• Processing orders and managing call off schedules
• Maintain accurate Salesforce database, ensuring all relevant information is uploaded
• Provide support to external retail and project sales teams
• Writing up quotes onto official documents for customers
• Planning company trips to head office in Germany
• Order office supplies as required
• Undertake ad hoc research projects at the request of management
• Respond to aftersales queries in a timely and professional manner
• Format and distribute weekly reports for customers
• Processing monthly accounts statements and highlighting overdue invoices
• Booking in weekly deliveries with customers and couriers
• Cover of other office duties as required when colleagues are on annual leave.

Ideal candidate

• Previous administration experience
• Excellent computer skills
• Independent thinker with ability to multi-task
• Ability to prioritise and organise own workload
• Highly literate with excellent attention to detail
• Proactive customer focused approach
• Positive and friendly attitude
• Ability to work in a varied environment and maintain a clear work ethic.
• Flexible, with the ability to work as part of a team.

Really lovely working environment. Small team. Free parking. Hours of work are Monday – Friday, 9am – 5pm. Immediate start.