Sales Negotiator

Staffline Group PLC; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading estate agency in Belfast is seeking a Sales Negotiator to engage in various sales department activities. Key responsibilities include supporting sales pipelines, negotiating offers, and providing top-tier client service. The ideal candidate will have at least 2 years of customer-facing experience, strong proficiency in Microsoft Office, and a professional approach to interactions. This position offers a competitive salary based on experience.

Qualifications

• 2 years' experience in a customer-facing administration role.
• Strong proficiency in Microsoft Office and CRM/database systems.
• Excellent organizational skills and ability to multitask.

Responsibilities

• Support Valuer's sales pipeline and deliver client service.
• Handle and qualify buyer enquiries and arrange viewings.
• Negotiate offers between buyers and vendors.

Skills

Customer service

Microsoft Office

CRM/database systems

Organizational skills

Communication skills

Attention to detail

Problem-solving

Job description

Sales Negotiator Staffline Group PLC•Belfast, County Antrim

Staffline Ireland recruiting for a Sales Negotiator on behalf of a leading Estate Agent. This is a fantastic opportunity to further your career with a forward thinking, dynamic company. The Sales Negotiator will be a vital member of the team engaging in a range of different activities within the sales department.

Responsibilities:

• Acting as a Sales Negotiator in the branch, supporting the Valuer's sales pipeline and delivering excellent client service.
• Handle and qualify buyer enquiries, arranging viewings and providing accurate property information.
• Register applicants, understand their buying needs, and match them with suitable properties.
• Conduct / Arrange viewings where required, presenting properties professionally and positively.
• Liaise with vendors, providing feedback from viewings and advising on marketing strategy.
• Negotiate offers between buyers and vendors, ensuring favourable outcomes while maintaining professionalism and transparency.
• Progress agreed sales through to completion, liaising with solicitors, surveyors, vendors, and purchasers.
• Assist in preparing valuations by gathering relevant property information and supporting the Branch Manager/Valuer.
• Maintain accurate records of all negotiations, offers, and communications within the CRM system.
• Support the branch in achieving sales targets and maintaining strong client relationships.
• Maintain a high standard of customer service, representing company positively in all interactions.
• Handle incoming calls, emails, and walk‑in enquiries, ensuring timely responses and accurate logging of information.
• Ensure all administrative processes are completed correctly, including appointment scheduling, system updates, and compliance checks.
• Ensure Terms of Engagement and all required compliance documentation are completed and filed prior to marketing a property.
• Oversee production of marketing materials including brochures, letters, and pricing schedules, ensuring consistency with branding.
• Liaise with the marketing department and branch team regarding marketing collateral and property presentation.
• Ensure accurate coordination of photography orders and uploading images to property files.
• Complete board orders and ensure they are correctly recorded on the system.
• Prepare branch materials for weekend viewings, including diaries, brochures, keys, alarm codes, and viewer packs.
• Ensure compliance with all company policies, procedures, and regulatory requirements.
• Any other duties role may involve.

Person Specification:

• 2 years' experience in a customer‑facing administration role (estate agency experience desirable).
• Strong proficiency in Microsoft Office and CRM/database systems.
• Excellent organisational skills, with the ability to multitask and prioritise in a busy environment.
• Strong communication and interpersonal skills, with a professional and welcoming manner.
• High attention to detail with a focus on accuracy and presentation quality.
• Ability to work independently while contributing positively to a team environment.
• Familiarity with estate agency terminology, processes, and compliance is advantageous.
• Strong problem‑solving abilities and a proactive approach to office management.
• Confidence and professionalism when dealing with clients both in person and over the phone.

The Rewards

The successful Sales Negotiator will enjoy a competitive salary depending on experience.

Location

The Sales Negotiator role will be based in Belfast.

The Staffline Ireland Specialist Team is a dedicated division within Staffline Ireland, focused on providing Permanent, Contract & Temporary staffing solutions across; Construction, Engineering, Accountancy & Finance, Financial Services & Insurance, Health & Safety, HR, IT, Sales & Marketing, Senior Manufacturing, Procurement & Supply Chain & Medical, Health & Social Care.